Towards an Adaptive System: Users’ Preferences and Responses to an Intelligent Virtual Advisor based on Individual Differences

Ranjbartabar, H; Kutay, CM; Richards, D; Mascarenhas, S

Towards an Adaptive System: Users’ Preferences and Responses to an Intelligent Virtual Advisor based on Individual Differences

Ranjbartabar, H Kutay, CM

Richards, D Mascarenhas, S

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Publisher:: BePress
Publication Type:: Conference Proceeding
Citation:: AIS Electronic Library, 2018, isd2014/proceedings2018 pp. 1 - 12 (12)
Issue Date:: 2018-08-22

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Field	Value	Language
dc.contributor.author	Ranjbartabar, H	en_US
dc.contributor.author	Kutay, CM https://orcid.org/0000-0002-6682-979X	en_US
dc.contributor.author	Richards, D	en_US
dc.contributor.author	Mascarenhas, S	en_US
dc.contributor.editor	Andersson, B	en_US
dc.contributor.editor	Johansson, B	en_US
dc.contributor.editor	Carlsson, S	en_US
dc.date	2018-08-22	en_US
dc.date.available	2018-04-23	en_US
dc.date.issued	2018-08-22	en_US
dc.identifier.citation	AIS Electronic Library, 2018, isd2014/proceedings2018 pp. 1 - 12 (12)	en_US
dc.identifier.uri	http://hdl.handle.net/10453/125616
dc.description.abstract	Understanding individual differences in students could help Intelligent Virtual Agents (IVAs) to provide tailored educational and emotional support. Towards creating a student model that the agent can reason over and adapt to accordingly, we conducted a study to identify possible relationships and rules based on the students’ personality, emotional state and character preferences. The purpose of our virtual advisors was to “Reduce Study Stress”. The experiment with 73 participants consisting of one within-subjects factor (virtual advisors with empathic and neutral dialogue) and one between-subjects factor (different order of receiving empathic and neutral advisors), formed two experimental and one control groups. We measured preferences, perceived helpfulness and study stress level. Groups using the IVAs reported significantly lower levels of study stress at the end of the study. Some differences were found in preferences for and responses to IVA behaviour based on participants’ gender, personality and levels of depression, anxiety and stress.	en_US
dc.publisher	BePress	en_US
dc.relation.ispartof	AIS Electronic Library	en_US
dc.relation.ispartof	Information Systems Development	en_US
dc.title	Towards an Adaptive System: Users’ Preferences and Responses to an Intelligent Virtual Advisor based on Individual Differences	en_US
dc.type	Conference Proceeding
utslib.citation.volume	isd2014/proceedings2018	en_US
utslib.location.activity	Lund, Sweden	en_US
utslib.for	1301 Education Systems	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.finish-date	2018-08-24	en_US
pubs.publication-status	Accepted	en_US
pubs.start-date	2018-08-22	en_US
pubs.volume	isd2014/proceedings2018	en_US

Abstract:

Understanding individual differences in students could help Intelligent Virtual Agents (IVAs) to provide tailored educational and emotional support. Towards creating a student model that the agent can reason over and adapt to accordingly, we conducted a study to identify possible relationships and rules based on the students’ personality, emotional state and character preferences. The purpose of our virtual advisors was to “Reduce Study Stress”. The experiment with 73 participants consisting of one within-subjects factor (virtual advisors with empathic and neutral dialogue) and one between-subjects factor (different order of receiving empathic and neutral advisors), formed two experimental and one control groups. We measured preferences, perceived helpfulness and study stress level. Groups using the IVAs reported significantly lower levels of study stress at the end of the study. Some differences were found in preferences for and responses to IVA behaviour based on participants’ gender, personality and levels of depression, anxiety and stress.

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http://hdl.handle.net/10453/125616