Towards systematic design of cyber-physical product-service systems

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Conference Proceeding
Proceedings of International Design Conference, DESIGN, 2018, 6 pp. 2961 - 2974
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© 2018 Faculty of Mechanical Engineering and Naval Architecture. All Rights Reserved. Modern businesses are servitizing their offerings into product-service system to achieve customized value co-creation and superior customer satisfaction. PSS are evolving to incorporate cyber-physical capabilities to form a CPPSS. It enables real-time sensing, networking, and decision-making to enhance customization, sustainability, flexibility, and profitability. This paper presents a systematic literature review of CPPSS from which basic building blocks and principles are derived for the synthesis of a proposition for a new integrated definition and meta-model of its holistic design process.
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