Specifying Collaborative System Requirements in Terms of Platforms and Services

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Conference Proceeding
Information Systems Development - Proceedings of 16th International Conference on Information Systems Development, 2009, 1 pp. 267 - 280
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Increasing collaboration in business processes has resulted in increased demand for information systems that support collaboration in business processes. Many system development methodologies, however, are oriented towards defining processes that are fixed both in their process steps and process functions. Collaborative systems, however, are more uncertain in nature and collaborative processes usually evolve to accomplish the goal. Hence requirements cannot be specified to the same level of detail. Collaborative processes are often user driven and requirements must accommodate such users by providing a flexible platform of services that can be configured by users to fit their work practices. This paper introduces the concept of collaboration level as a way to specify collaborative platforms of services and ways to implement such platforms.
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