Exploring the dark side of online social networks: A taxonomy of negative effects on users
- Publication Type:
- Conference Proceeding
- 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, 2018
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© 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018. All Rights Reserved. The use of online social networks (OSNs) has grown substantially over the past few years and many studies have reported the benefits and positive effects of using these platforms. However, the negative effects of OSNs have received little attention. Given the lack of a comprehensive picture of the dark side of using OSNs, we conducted a systematic literature review of the top information systems journals to categorise negative effects and develop a taxonomy of the dark side of OSNs use. Our review of 20 papers identified 43 negative effects of OSNs use, which we grouped into six categories: cost of social exchange, annoying content, privacy concerns, security threats, cyber bullying and low performance that formed the holistic view of dark side of OSNs use. This paper discusses implications of the findings, identifies gaps in the literature and provides a roadmap for future research.
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