Bridging the gap: bespoke library services for international student success

Salahuddin, H; Huang, M

Bridging the gap: bespoke library services for international student success

Salahuddin, H

Huang, M

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Publisher:: ISANA International Education Association
Publication Type:: Conference Proceeding
Citation:: http://isana.proceedings.com.au/2018-conference-proceedings, 2018
Issue Date:: 2018-12-07

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Field	Value	Language
dc.contributor.author	Salahuddin, H https://orcid.org/0000-0003-4719-7712	en_US
dc.contributor.author	Huang, M https://orcid.org/0000-0003-4680-8980	en_US
dc.date	2018-12-04	en_US
dc.date.available	2018-05-22	en_US
dc.date.issued	2018-12-07	en_US
dc.identifier.citation	http://isana.proceedings.com.au/2018-conference-proceedings, 2018	en_US
dc.identifier.isbn	978-0-9757180-7-0	en_US
dc.identifier.uri	http://hdl.handle.net/10453/129163
dc.description.abstract	This presentation is a summary of services the Library at the University of Technology (UTS) offers to international students – who account for approximately 31% of the total student population. These students are often transitioning from one cultural and educational context into another, many of them are unfamiliar with the new environment and may require support to reach their full potential. The UTS Library offers customised support services for international students that range from language development to critical information literacy training as well as individual support. There is a team of bilingual librarians who offer library orientation programs and information literacy workshops in English, as well as in languages other than English. English language proficiency remains a challenge for many international students studying at universities. The UTS Library’s international student support team has been working closely with other academic support units within the institution to address this challenge. The team has developed web pages with useful information and resources that international students can use to improve their English and academic language skills. In addition, a special workshop has been designed to guide international students through these resources. The UTS Library appreciates the linguistic and cultural diversity of our international students and, where feasible, tries to tailor programs for a specific sub-group. For example, the university has a high percentage of students with Chinese-speaking background. To support this large group of international students, the Library has created a Chinese web page, run a series of Chinese workshops during each semester and worked on Chinese subtitles for key video tutorials. The Library will continue to work closely with faculties and other administrative units to identify the needs of international students and look for opportunities to support them.	en_US
dc.publisher	ISANA International Education Association	en_US
dc.relation.ispartof	http://isana.proceedings.com.au/2018-conference-proceedings	en_US
dc.relation.ispartof	29th ISANA International Education Association Conference 2018	en_US
dc.title	Bridging the gap: bespoke library services for international student success	en_US
dc.type	Conference Proceeding
utslib.location	Sydney, Australia	en_US
utslib.location.activity	Sydney Masonic Center, 66 Goulburn St, Sydney NSW 2000	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/DVC (Teaching and Learning)
utslib.copyright.status	open_access
pubs.consider-herdc	false	en_US
pubs.finish-date	2018-12-07	en_US
pubs.place-of-publication	Sydney, Australia	en_US
pubs.publication-status	Published online	en_US
pubs.start-date	2018-12-04	en_US

Abstract:

This presentation is a summary of services the Library at the University of Technology (UTS) offers to international students – who account for approximately 31% of the total student population. These students are often transitioning from one cultural and educational context into another, many of them are unfamiliar with the new environment and may require support to reach their full potential. The UTS Library offers customised support services for international students that range from language development to critical information literacy training as well as individual support. There is a team of bilingual librarians who offer library orientation programs and information literacy workshops in English, as well as in languages other than English. English language proficiency remains a challenge for many international students studying at universities. The UTS Library’s international student support team has been working closely with other academic support units within the institution to address this challenge. The team has developed web pages with useful information and resources that international students can use to improve their English and academic language skills. In addition, a special workshop has been designed to guide international students through these resources. The UTS Library appreciates the linguistic and cultural diversity of our international students and, where feasible, tries to tailor programs for a specific sub-group. For example, the university has a high percentage of students with Chinese-speaking background. To support this large group of international students, the Library has created a Chinese web page, run a series of Chinese workshops during each semester and worked on Chinese subtitles for key video tutorials. The Library will continue to work closely with faculties and other administrative units to identify the needs of international students and look for opportunities to support them.

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http://hdl.handle.net/10453/129163