DevOps for information management systems

Publication Type:
Journal Article
VINE Journal of Information and Knowledge Management Systems, 2018, 48 (1), pp. 122 - 139
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© 2018, Emerald Publishing Limited. Purpose: Development and operations (DevOps) is complex in nature. Organizations are unsure how to effectively establish a DevOps capability for the continuous delivery of information management systems. This paper aims to compile and analyze DevOps by applying the well-known systematic literature review (SLR) approach. This review is intended to provide a knowledge base to support the informed, effective and less risky adoption of DevOps for information management systems. Design/methodology/approach: In this qualitative research study, the SLR method was applied to identify 3,790 papers, of which, 32 relevant papers were selected and reviewed. Findings: The results are organized using the well-known ISO/IEC 24744 metamodel elements: people (roles), process, technology and artifacts. In total 11 major roles, 6 processes, 23 technologies, 5 artifacts and 7 challenges (including 6 corresponding solutions) were found. DevOps engineer is becoming a newly identified role. Continuous delivery pipeline and continuous improvement are the most highlighted major DevOps processes. Build system technology is becoming the key focus of DevOps. Finally, major challenges are around people and culture and the misunderstanding of DevOps. Potential research areas are: DevOps analytics, artifacts and tool–chain integration. Research limitations/implications: The research findings will serve as a resource for both practitioners and researchers who have interest in the research and adoption of DevOps for information management systems. Originality/value: This paper provides a comprehensive systematic review of the body of knowledge to support the ongoing research and adoption of emerging trends of DevOps for information management systems.
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