Australian parents’ experiences with universal child and family health services

Rossiter, C; Fowler, C; Hesson, A; Kruske, S; Homer, CSE; Kemp, L; Schmied, V

Australian parents’ experiences with universal child and family health services

Rossiter, C

Fowler, C

Hesson, A Kruske, S

Homer, CSE

Kemp, L Schmied, V

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Publication Type:: Journal Article
Citation:: Collegian, 2019, 26 (3), pp. 321 - 328
Issue Date:: 2019-06-01

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Field	Value	Language
dc.contributor.author	Rossiter, C https://orcid.org/0000-0002-3833-3076	en_US
dc.contributor.author	Fowler, C https://orcid.org/0000-0002-7838-8434	en_US
dc.contributor.author	Hesson, A	en_US
dc.contributor.author	Kruske, S https://orcid.org/0000-0002-2317-3954	en_US
dc.contributor.author	Homer, CSE https://orcid.org/0000-0002-7454-3011	en_US
dc.contributor.author	Kemp, L	en_US
dc.contributor.author	Schmied, V	en_US
dc.date.available	2021-08-12T19:01:02Z
dc.date.issued	2019-06-01	en_US
dc.identifier.citation	Collegian, 2019, 26 (3), pp. 321 - 328	en_US
dc.identifier.issn	1322-7696	en_US
dc.identifier.uri	http://hdl.handle.net/10453/134922
dc.description.abstract	© 2018 Australian College of Nursing Ltd Background: Australian governments provide free services to promote maternal and child health, and to support parenting for families with children up to age five. Services are principally provided by dedicated child and family health nurses, but also by general practitioners, practice nurses, pharmacy nurses and midwives. Aim: This study aimed to examine the experiences of families with young children across Australia in accessing and receiving health care for well children, parenting support and advice from a range of providers. Methods: The study used quantitative and qualitative data from an online survey of 719 parents and carers with children aged up to five years. Findings: On quantitative scales, most respondents rated healthcare providers favourably for accessibility, credibility and their approach to families. However, qualitative responses revealed widely varying reactions to child and family health provision. Parents described both positive and negative experiences, highlighting elements of practice that are critical to consumer engagement. Discussion: Parents require health care and support that are accessible, consistent, affordable, encouraging, trustworthy, evidence-based and non-judgemental. Parents feel more confidence in the information and care provided by health professionals who are well-informed, resourceful and who respect their knowledge and beliefs. Conclusion: The findings demonstrate ways in which child and family health providers can engage and effectively support families with young children.	en_US
dc.relation.ispartof	Collegian	en_US
dc.relation.isbasedon	10.1016/j.colegn.2018.09.002	en_US
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.subject.classification	Nursing	en_US
dc.title	Australian parents’ experiences with universal child and family health services	en_US
dc.type	Journal Article
utslib.citation.volume	3	en_US
utslib.citation.volume	26	en_US
utslib.for	1117 Public Health and Health Services	en_US
utslib.for	1607 Social Work	en_US
utslib.for	1110 Nursing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Faculty of Health/Nursing
pubs.organisational-group	/University of Technology Sydney/Strength - CHSP - Health Services and Practice
pubs.organisational-group	/University of Technology Sydney/Strength - WHO CC
utslib.copyright.status	open_access	*
pubs.issue	3	en_US
pubs.publication-status	Published	en_US
pubs.volume	26	en_US

Abstract:

© 2018 Australian College of Nursing Ltd Background: Australian governments provide free services to promote maternal and child health, and to support parenting for families with children up to age five. Services are principally provided by dedicated child and family health nurses, but also by general practitioners, practice nurses, pharmacy nurses and midwives. Aim: This study aimed to examine the experiences of families with young children across Australia in accessing and receiving health care for well children, parenting support and advice from a range of providers. Methods: The study used quantitative and qualitative data from an online survey of 719 parents and carers with children aged up to five years. Findings: On quantitative scales, most respondents rated healthcare providers favourably for accessibility, credibility and their approach to families. However, qualitative responses revealed widely varying reactions to child and family health provision. Parents described both positive and negative experiences, highlighting elements of practice that are critical to consumer engagement. Discussion: Parents require health care and support that are accessible, consistent, affordable, encouraging, trustworthy, evidence-based and non-judgemental. Parents feel more confidence in the information and care provided by health professionals who are well-informed, resourceful and who respect their knowledge and beliefs. Conclusion: The findings demonstrate ways in which child and family health providers can engage and effectively support families with young children.

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http://hdl.handle.net/10453/134922