Rethinking Intellectual Capital in Professional Service Firms: A Triple Bottom-line Perspective on Value-creation

Publication Type:
Conference Proceeding
Citation:, 2019, pp. 649 - 649 (655)
Issue Date:
Filename Description Size
ACIS2019_PaperFIN_138.pdfPublished version213.39 kB
Adobe PDF
Full metadata record
In contemporary business environment, the formulation of an effective strategy aimed at driving and sustaining value requires effective management of the intellectual resources as a basis for achieving strategic advantage. Given the paradigm shift in the factors of productivity within the knowledge landscape, it’s crucial for the Professional Service Firms (PSFs) to be mindful of their Intellectual Capital (IC) potential as a basis for the competitive advantage and value-creation. Drawing upon Resource-Based-View of the firm, this research attempts to revisit value-creation concept and investigate how IC resources can be integrated and utilized to achieve broader value outcomes for various organizational stakeholders. In view of that, the proposed research aims to develop a methodological value-creation framework in the service firms by epistemologically reflecting on the IC-derived value outcomes in the multi-stakeholder context.
Please use this identifier to cite or link to this item: