An Agent Model of Business Relationships

Publisher:
Springer
Publication Type:
Chapter
Citation:
Lecture Notes in Computer Science - Vol 6262 - Database and Expert Systems Applications, 2010, 1, pp. 126 - 140
Issue Date:
2010-01
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Relationships are fundamental to all but the most impersonal forms of interaction in business. An agent aims to secure projected needs by attempting to build a set of (business) relationships with other agents. A relationship is built by exchanging private information, and is characterised by its intimacy â degree of closeness â and balance â degree of fairness. Each argumentative interaction between two agents then has two goals: to satisfy some immediate need, and to do so in a way that develops the relationship in a desired direction. An agentâs desire to develop each relationship in a particular way then places constraints on the argumentative utterances. This paper describes argumentative interaction constrained by a desire to develop such relationships.
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