Re-designing Community Corrections Spaces and Accommodating Family Video Visits.

University of Technology Sydney
Publication Type:
2017, pp. 1-60
Issue Date:
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The purpose of this project is to research, co-design and prototype more effective staff-client interaction spaces and a service to enable families and friends to have video contact from Community Corrections Offices with prisoners across New South Wales. The prototyping location for the project is Campbelltown Community Corrections Office. Through a collaborative process, a framework and processes were developed for a Family Video Contact service in Community Corrections Offices that is supported by a volunteer service. We developed design concepts for the reception & waiting area, large interview room and a multipurpose group room spaces at Campbelltown Community Corrections Office (CCO). These spaces were designed to better enable and support the current functions of CCOs as well as the Family Video Contact function. This report seeks to succinctly describe the project and clearly articulate the various concepts developed in the project.
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