Perspectives for integrating knowledge and business processes through collaboration

Hawryszkiewycz, IT

Perspectives for integrating knowledge and business processes through collaboration

Hawryszkiewycz, IT

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Publication Type:: Chapter
Citation:: 2010, 50 LNBIP pp. 82 - 93
Issue Date:: 2010-01-01

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Field	Value	Language
dc.contributor.author	Hawryszkiewycz, IT https://orcid.org/0000-0003-2256-0132	en_US
dc.date.issued	2010-01-01	en_US
dc.identifier.citation	2010, 50 LNBIP pp. 82 - 93	en_US
dc.identifier.isbn	9783642130502	en_US
dc.identifier.uri	http://hdl.handle.net/10453/14342
dc.description.abstract	Collaboration is now playing a greater role in business processes, where knowledge workers leverage knowledge to develop innovative products and services. Such business processes go beyond the goal of simply achieving a well defined outcome at minimum cost using well defined tasks. They place more emphasis on collaboration and knowledge sharing and ways to change processes as collaboration evolves. The paper calls for greater emphasis on perspectives other than process flow in process design. These are knowledge, social structure, business activity, organization and technology. The paper describes process design ways to combine these perspectives into a holistic model and converting the model a collaborative infrastructure that allows users to align collaborative technologies to their collaboration. © 2010 Springer-Verlag Berlin Heidelberg.	en_US
dc.relation.isbasedon	10.1007/978-3-642-13051-9_8	en_US
dc.title	Perspectives for integrating knowledge and business processes through collaboration	en_US
dc.type	Chapter
utslib.citation.volume	50 LNBIP	en_US
utslib.for	150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)	en_US
dc.location.activity	RMD Engineering College, Chennai, India
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Information, Systems and Modelling
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US
pubs.volume	50 LNBIP	en_US

Abstract:

Collaboration is now playing a greater role in business processes, where knowledge workers leverage knowledge to develop innovative products and services. Such business processes go beyond the goal of simply achieving a well defined outcome at minimum cost using well defined tasks. They place more emphasis on collaboration and knowledge sharing and ways to change processes as collaboration evolves. The paper calls for greater emphasis on perspectives other than process flow in process design. These are knowledge, social structure, business activity, organization and technology. The paper describes process design ways to combine these perspectives into a holistic model and converting the model a collaborative infrastructure that allows users to align collaborative technologies to their collaboration. © 2010 Springer-Verlag Berlin Heidelberg.

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http://hdl.handle.net/10453/14342