Social Networking Services and Social Trust in Social Commerce: A PLS-SEM Approach

Sohaib, O

Social Networking Services and Social Trust in Social Commerce: A PLS-SEM Approach

Sohaib, O

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Publisher:: IGI Global
Publication Type:: Journal Article
Citation:: Journal of Global Information Management, 2021, 29, (2), pp. 23-44
Issue Date:: 2021-03

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Field	Value	Language
dc.contributor.author	Sohaib, O https://orcid.org/0000-0001-9287-5995
dc.date.accessioned	2021-02-11T05:03:09Z
dc.date.available	2021-02-11T05:03:09Z
dc.date.issued	2021-03
dc.identifier.citation	Journal of Global Information Management, 2021, 29, (2), pp. 23-44
dc.identifier.issn	1062-7375
dc.identifier.issn	1533-7995
dc.identifier.uri	http://hdl.handle.net/10453/146030
dc.description.abstract	<jats:p>This study researches the mediating consequence of social trust (identification-based trust and information-based trust) on the relationship between social networking services (SNS) use and social commerce intention. The study also explores whether and how gender differences impact the use of SNS on endogenous constructs. The proposed research model is empirically examined using a sample of 170 consumers who have had a prior online shopping experience. The statistical analysis employs partial least squares structural equation modelling (PLS-SEM) methods such as PLS algorithm, model assessments, PLS predict, PLS goodness-of-fit, invariance assessment and multi-group analysis, and importance-performance map analysis. The study provides empirical insights into the effects of SNS on social trust towards s-commerce intention. Also, men and woman consumers are found to exhibit different emphases in using SNS to trust the s-commerce.</jats:p>
dc.language	en
dc.publisher	IGI Global
dc.relation.ispartof	Journal of Global Information Management
dc.relation.isbasedon	10.4018/jgim.2021030102
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	0806 Information Systems, 0807 Library and Information Studies, 1702 Cognitive Sciences
dc.subject.classification	Information Systems
dc.title	Social Networking Services and Social Trust in Social Commerce: A PLS-SEM Approach
dc.type	Journal Article
utslib.citation.volume	29
utslib.for	0806 Information Systems
utslib.for	0807 Library and Information Studies
utslib.for	1702 Cognitive Sciences
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Information, Systems and Modelling
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2021-02-11T05:02:44Z
pubs.issue	2
pubs.publication-status	Published online
pubs.volume	29
utslib.citation.issue	2

Abstract:

This study researches the mediating consequence of social trust (identification-based trust and information-based trust) on the relationship between social networking services (SNS) use and social commerce intention. The study also explores whether and how gender differences impact the use of SNS on endogenous constructs. The proposed research model is empirically examined using a sample of 170 consumers who have had a prior online shopping experience. The statistical analysis employs partial least squares structural equation modelling (PLS-SEM) methods such as PLS algorithm, model assessments, PLS predict, PLS goodness-of-fit, invariance assessment and multi-group analysis, and importance-performance map analysis. The study provides empirical insights into the effects of SNS on social trust towards s-commerce intention. Also, men and woman consumers are found to exhibit different emphases in using SNS to trust the s-commerce.

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http://hdl.handle.net/10453/146030