Software Quality and its Entanglements in Practice

Prior, J; Leaney, J

Software Quality and its Entanglements in Practice

Prior, J

Leaney, J

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Publisher:: Wiley Blackwell
Publication Type:: Conference Proceeding
Citation:: 2020, pp. 163-176
Issue Date:: 2020-12-16

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Field	Value	Language
dc.contributor.author	Prior, J https://orcid.org/0000-0002-7182-0984
dc.contributor.author	Leaney, J
dc.contributor.editor	Zafiroglu, A
dc.contributor.editor	Lewis, T
dc.date	2020-10-25
dc.date.accessioned	2021-04-05T07:52:28Z
dc.date.available	2020-07-01
dc.date.available	2021-04-05T07:52:28Z
dc.date.issued	2020-12-16
dc.identifier.citation	2020, pp. 163-176
dc.identifier.issn	1559-8918
dc.identifier.uri	http://hdl.handle.net/10453/147835
dc.description.abstract	Effective software quality assurance in large-scale, complex software systems is one of the most vexed issues in software engineering, and, it is becoming ever more challenging. Software quality and its assurance is part of software development practice, a messy, complicated and constantly shifting human endeavor. What emerged from our immersive study in a large Australian software development company is that software quality in practice is inextricably entangled with the phenomena of productivity, time, infrastructure and human practice. This ethnographic insight --- made visible to the organization and its developers via the rich picture and the concept of entanglements--- built their trust in our work and expertise. This led to us being invited to work with the software development teams on areas for change and improvement and moving to a participatory and leading role in organizational change.
dc.language	en
dc.publisher	Wiley Blackwell
dc.relation	Wisetech Global LimitedICG000420
dc.relation	Wisetech Global Limited
dc.relation	Department of Industry, Innovation and Science
dc.relation.ispartof	Ethnographic Praxis in Industry Conference
dc.relation.ispartofseries	2020 EPIC Proceedings
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Software Quality and its Entanglements in Practice
dc.type	Conference Proceeding
utslib.location.activity	Melbourne, Australia
utslib.for	0803 Computer Software
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2021-04-05T07:52:26Z
pubs.finish-date	2020-10-28
pubs.place-of-publication	UK
pubs.publication-status	Published
pubs.start-date	2020-10-25
dc.location	UK

Abstract:

Effective software quality assurance in large-scale, complex software systems is one of the most vexed issues in software engineering, and, it is becoming ever more challenging. Software quality and its assurance is part of software development practice, a messy, complicated and constantly shifting human endeavor. What emerged from our immersive study in a large Australian software development company is that software quality in practice is inextricably entangled with the phenomena of productivity, time, infrastructure and human practice. This ethnographic insight --- made visible to the organization and its developers via the rich picture and the concept of entanglements--- built their trust in our work and expertise. This led to us being invited to work with the software development teams on areas for change and improvement and moving to a participatory and leading role in organizational change.

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http://hdl.handle.net/10453/147835