Getting what they paid for: Consumer rights of students in higher education

Kamvounias, P; Varnham, S

Getting what they paid for: Consumer rights of students in higher education

Kamvounias, P Varnham, S

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Publication Type:: Journal Article
Citation:: Griffith Law Review, 2006, 15 (2), pp. 306 - 332
Issue Date:: 2006-01-01

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Field	Value	Language
dc.contributor.author	Kamvounias, P	en_US
dc.contributor.author	Varnham, S https://orcid.org/0000-0002-7966-6096	en_US
dc.date.issued	2006-01-01	en_US
dc.identifier.citation	Griffith Law Review, 2006, 15 (2), pp. 306 - 332	en_US
dc.identifier.issn	1038-3441	en_US
dc.identifier.uri	http://hdl.handle.net/10453/1500
dc.description.abstract	Consumer rights of students in higher education: hot or not? Higher education institutions are increasingly viewed as service providers, and students are increasingly referred to as customers. This trend gives rise to questions as to the application of consumer protection laws in a university context. Recent judicial authority in Australia has arguably limited the public law rights of students in respect of universities. The way forward for aggrieved students now may be to take private law actions in contract and pursuant to consumer laws. There is evidence that suggests a use of consumer protection legislation beyond what was contemplated when this legislation was introduced. This paper will review recent developments in the case law in Australia and New Zealand and consider the effectiveness and appropriateness of consumer law as a means of redress for disgruntled university students. © 2006 2006 Taylor and Francis Group LLC.	en_US
dc.relation.ispartof	Griffith Law Review	en_US
dc.relation.isbasedon	10.1080/10383441.2006.10854576	en_US
dc.title	Getting what they paid for: Consumer rights of students in higher education	en_US
dc.type	Journal Article
utslib.citation.volume	2	en_US
utslib.citation.volume	15	en_US
utslib.for	1801 Law	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Law
pubs.organisational-group	/University of Technology Sydney/Strength - LRC - Law Research Centre
utslib.copyright.status	open_access
pubs.issue	2	en_US
pubs.publication-status	Published	en_US
pubs.volume	15	en_US

Abstract:

Consumer rights of students in higher education: hot or not? Higher education institutions are increasingly viewed as service providers, and students are increasingly referred to as customers. This trend gives rise to questions as to the application of consumer protection laws in a university context. Recent judicial authority in Australia has arguably limited the public law rights of students in respect of universities. The way forward for aggrieved students now may be to take private law actions in contract and pursuant to consumer laws. There is evidence that suggests a use of consumer protection legislation beyond what was contemplated when this legislation was introduced. This paper will review recent developments in the case law in Australia and New Zealand and consider the effectiveness and appropriateness of consumer law as a means of redress for disgruntled university students. © 2006 2006 Taylor and Francis Group LLC.

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http://hdl.handle.net/10453/1500