Providing outpatient cancer care for CALD patients: a qualitative study

Nic Giolla Easpaig, B; Tran, Y; Winata, T; Lamprell, K; Fajardo Pulido, D; Arnolda, G; Delaney, GP; Liauw, W; Smith, K; Avery, S; Rigg, K; Westbrook, J; Olver, I; Currow, D; Girgis, A; Karnon, J; Ward, RL; Braithwaite, J

Providing outpatient cancer care for CALD patients: a qualitative study

Nic Giolla Easpaig, B Tran, Y Winata, T Lamprell, K Fajardo Pulido, D Arnolda, G Delaney, GP Liauw, W Smith, K Avery, S Rigg, K Westbrook, J Olver, I Currow, D

Girgis, A Karnon, J Ward, RL Braithwaite, J

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Publisher:: BioMed Central
Publication Type:: Journal Article
Citation:: BMC Research Notes, 2021, 14, (1), pp. 1-8
Issue Date:: 2021-08-09

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Field	Value	Language
dc.contributor.author	Nic Giolla Easpaig, B
dc.contributor.author	Tran, Y
dc.contributor.author	Winata, T
dc.contributor.author	Lamprell, K
dc.contributor.author	Fajardo Pulido, D
dc.contributor.author	Arnolda, G
dc.contributor.author	Delaney, GP
dc.contributor.author	Liauw, W
dc.contributor.author	Smith, K
dc.contributor.author	Avery, S
dc.contributor.author	Rigg, K
dc.contributor.author	Westbrook, J
dc.contributor.author	Olver, I
dc.contributor.author	Currow, D https://orcid.org/0000-0003-1988-1250
dc.contributor.author	Girgis, A
dc.contributor.author	Karnon, J
dc.contributor.author	Ward, RL
dc.contributor.author	Braithwaite, J
dc.date.accessioned	2021-12-13T02:40:23Z
dc.date.available	2021-07-30
dc.date.available	2021-12-13T02:40:23Z
dc.date.issued	2021-08-09
dc.identifier.citation	BMC Research Notes, 2021, 14, (1), pp. 1-8
dc.identifier.issn	1756-0500
dc.identifier.issn	1756-0500
dc.identifier.uri	http://hdl.handle.net/10453/152272
dc.description.abstract	Objective There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.
dc.format	Electronic
dc.language	eng
dc.publisher	BioMed Central
dc.relation.ispartof	BMC Research Notes
dc.relation.isbasedon	10.1186/s13104-021-05724-3
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	0601 Biochemistry and Cell Biology, 1199 Other Medical and Health Sciences
dc.subject.classification	Bioinformatics
dc.subject.mesh	Humans
dc.subject.mesh	Neoplasms
dc.subject.mesh	Language
dc.subject.mesh	Cultural Diversity
dc.subject.mesh	Outpatients
dc.subject.mesh	Delivery of Health Care
dc.subject.mesh	Australia
dc.subject.mesh	Australia
dc.subject.mesh	Cultural Diversity
dc.subject.mesh	Delivery of Health Care
dc.subject.mesh	Humans
dc.subject.mesh	Language
dc.subject.mesh	Neoplasms
dc.subject.mesh	Outpatients
dc.title	Providing outpatient cancer care for CALD patients: a qualitative study
dc.type	Journal Article
utslib.citation.volume	14
utslib.location.activity	England
utslib.for	0601 Biochemistry and Cell Biology
utslib.for	1199 Other Medical and Health Sciences
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Faculty of Health/IMPACCT
utslib.copyright.status	open_access	*
pubs.consider-herdc	false
dc.date.updated	2021-12-13T02:40:20Z
pubs.issue	1
pubs.publication-status	Published
pubs.volume	14
utslib.citation.issue	1

Abstract:

Objective There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.

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http://hdl.handle.net/10453/152272