Technology for Migrant Worker Engagement
- Publisher:
- Edward Elgar Publishing
- Publication Type:
- Chapter
- Citation:
- Research Handbook on International Migration and Digital Technology, 2021, pp. 236-250
- Issue Date:
- 2021-12-07
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This chapter explores the potential for leveraging increasing digital connectivity to better engage and empower migrant workers. It examines the growth of digital platforms in four domains: providing migrant workers with information on their legal rights and market conditions; empowering migrant workers to rate and review their employers and recruiters; promoting solidarity and collective organizing; and finally, supporting access to justice. Digital technology holds the promise to support the engagement of migrant workers more rapidly, cheaply and at greater scale. But, despite tendencies towards ‘tech-utopianism’, technological interventions are not a panacea and rarely transform the structural drivers of migrant workers’ precarity. The chapter therefore also considers the ethical and practical challenges, risks and trade-offs that these technological interventions bring. Ultimately, it concludes, digital initiatives are most likely to be successful where they are well-integrated into an organization’s broader (typically offline) programs with well-conceived theories of change.
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