Towards a conceptual framework for analysing impression management during face-to-face communication

Hellmann, A; Ang, L; Sood, S

Towards a conceptual framework for analysing impression management during face-to-face communication

Hellmann, A Ang, L Sood, S

Permalink

Publisher:: Elsevier BV
Publication Type:: Journal Article
Citation:: Journal of Behavioral and Experimental Finance, 2020, 25, pp. 100265
Issue Date:: 2020-03-01

Closed Access

	Filename	Description	Size
	1-s2.0-S221463501930276X-main.pdf	Published version	470.54 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Closed Access

This item is closed access and not available.

Full metadata record

Field	Value	Language
dc.contributor.author	Hellmann, A
dc.contributor.author	Ang, L
dc.contributor.author	Sood, S https://orcid.org/0000-0001-8965-0920
dc.date.accessioned	2022-10-30T19:18:21Z
dc.date.available	2022-10-30T19:18:21Z
dc.date.issued	2020-03-01
dc.identifier.citation	Journal of Behavioral and Experimental Finance, 2020, 25, pp. 100265
dc.identifier.issn	2214-6350
dc.identifier.issn	2214-6369
dc.identifier.uri	http://hdl.handle.net/10453/162947
dc.description.abstract	The purpose of this paper is to generate a framework for investigating direct face-to-face interactions during corporate results presentations from senior executives. This is important because face-to-face communications represent opportunities for impression management owing to cognitive biases and constraints arising from the interplay of non-verbal and verbal cues. Our Behavioural Impression Management Framework combines eight ways of non-verbal communication augmenting verbal cues. This framework paves the way for helping professional analysts and executives pay attention to critical moments during financial presentations expressed through verbal and non-verbal communication. Further, our framework lends itself to the design of authentic yet artificial intelligence to human interactions.
dc.language	en
dc.publisher	Elsevier BV
dc.relation.ispartof	Journal of Behavioral and Experimental Finance
dc.relation.isbasedon	10.1016/j.jbef.2020.100265
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1502 Banking, Finance and Investment
dc.title	Towards a conceptual framework for analysing impression management during face-to-face communication
dc.type	Journal Article
utslib.citation.volume	25
utslib.for	1502 Banking, Finance and Investment
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	closed_access	*
dc.date.updated	2022-10-30T19:18:20Z
pubs.publication-status	Published
pubs.volume	25

Abstract:

The purpose of this paper is to generate a framework for investigating direct face-to-face interactions during corporate results presentations from senior executives. This is important because face-to-face communications represent opportunities for impression management owing to cognitive biases and constraints arising from the interplay of non-verbal and verbal cues. Our Behavioural Impression Management Framework combines eight ways of non-verbal communication augmenting verbal cues. This framework paves the way for helping professional analysts and executives pay attention to critical moments during financial presentations expressed through verbal and non-verbal communication. Further, our framework lends itself to the design of authentic yet artificial intelligence to human interactions.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/162947