A method for evaluating workplace utility

Publisher:
Emerald
Publication Type:
Journal Article
Citation:
Property Management, 2004, 1, 21, (4), pp. 218-229
Issue Date:
2004-01
Full metadata record
Acquiring offie buildings that provide the required level of utility and maintaining the buildings in that state, should be a priority for any organisation. Failure to do so may give rise to increased churn, reduced productivity, higher employee turnover, increased staff absenteeism and rising health care costs associated to heightened stress. There is, however, no single measure of utility of public sector office buildings. Data collection involved the use of focus groups and an online survey of 1800 building occupants. The findings suggest that the utility of public sector office buildings can be measured using a 22 item scale comprising four dimensions. The potential applications of the scale and its use in current research are examined.
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