Speaking (and listening) to empower voices rarely heard

Macnamara, J

Speaking (and listening) to empower voices rarely heard

Macnamara, J

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Publisher:: Public Relations Institute of Australia
Publication Type:: Journal Article
Citation:: Asia Pacific Public Relations Journal, 2022, 24, pp. 1-20
Issue Date:: 2022-12-01

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Field	Value	Language
dc.contributor.author	Macnamara, J https://orcid.org/0000-0003-1387-3882
dc.date.accessioned	2023-02-17T02:34:51Z
dc.date.available	2022-10-03
dc.date.available	2023-02-17T02:34:51Z
dc.date.issued	2022-12-01
dc.identifier.citation	Asia Pacific Public Relations Journal, 2022, 24, pp. 1-20
dc.identifier.uri	http://hdl.handle.net/10453/166223
dc.description.abstract	The theme of the PRIA Research Symposium 2021 brought into focus an essential, but often lacking, contributor to a civil and equitable society – the need for the voice of marginalised, silent, and silenced groups to be expressed. However, ‘speaking up and speaking out’ is only half of the equation for social justice and equity. Recent research has shown that listening is “a missing half” of communication (Macnamara, 2018) in many instances. In particular, research has drawn attention to the need for organisational listening (Macnamara, 2016a), noting that in contemporary industrialised societies, organisations play a central role in people’s lives, including, corporate, government, and non-government organisations (NGOs) (Bimber et al., 2012). Sociologists and political scientists warn that if such organisations are not listening inclusively and effectively, voice has no value (Couldry, 2010). This paper synthesises seven years of empirical research to propose concepts and recommendations that address a gap in public relations, stakeholder and community engagement, and public communication literature generally that give meaning and impact to speaking up and speaking out.
dc.language	en
dc.publisher	Public Relations Institute of Australia
dc.relation.ispartof	Asia Pacific Public Relations Journal
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	1503 Business and Management, 1505 Marketing, 2001 Communication and Media Studies
dc.title	Speaking (and listening) to empower voices rarely heard
dc.type	Journal Article
utslib.citation.volume	24
utslib.location.activity	Australia
utslib.for	1503 Business and Management
utslib.for	1505 Marketing
utslib.for	2001 Communication and Media Studies
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
pubs.organisational-group	/University of Technology Sydney/Strength - CPCE - Centre for Creative Practices and the Cultural Economy
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences/School of Communication
utslib.copyright.status	open_access	*
pubs.consider-herdc	true
dc.date.updated	2023-02-17T02:34:50Z
pubs.publication-status	Published online
pubs.volume	24

Abstract:

The theme of the PRIA Research Symposium 2021 brought into focus an essential, but often lacking, contributor to a civil and equitable society – the need for the voice of marginalised, silent, and silenced groups to be expressed. However, ‘speaking up and speaking out’ is only half of the equation for social justice and equity. Recent research has shown that listening is “a missing half” of communication (Macnamara, 2018) in many instances. In particular, research has drawn attention to the need for organisational listening (Macnamara, 2016a), noting that in contemporary industrialised societies, organisations play a central role in people’s lives, including, corporate, government, and non-government organisations (NGOs) (Bimber et al., 2012). Sociologists and political scientists warn that if such organisations are not listening inclusively and effectively, voice has no value (Couldry, 2010). This paper synthesises seven years of empirical research to propose concepts and recommendations that address a gap in public relations, stakeholder and community engagement, and public communication literature generally that give meaning and impact to speaking up and speaking out.

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http://hdl.handle.net/10453/166223