Collaborative Project Governance and Scorecard Techniques for Successful Inter-firm Systems Integration

International Association for Management of Technology (IAMOT)
Publication Type:
Conference Proceeding
Conference Proceedings IAMOT 2010 - 19th International Conference For The International Association Of Management Of Technology, 2010, pp. 1 - 27
Issue Date:
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Inter-firm systems integration (e.g. supply chain systems) is required to enable partnering firms to co-create products or services. Each firm has their own strategy and IT governance model for guiding their systems and project portfolio management. In a partnership of two or more companies, collaborative IT governance needs to assure that all firms are able to follow a common strategy and objectives, which are aligned with the individual strategies and goals. However, how can we measure the status of collaborative objectives and execute their alignment with individual strategies? For a successful inter-firm system integration project, the paper introduces a collaborative IT governance model based on the CobiT framework with an associated Collaborative Project Scorecard (CPS) concept to monitor the execution of the SI program more effectively. The paper also identifies relevant success criteria that improve the performance of inter-firm system integration by evaluating the results of a case study in the automotive industry.
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