Digitalisation performance assessment: A systematic review

Alsufyani, N; Gill, AQ

Digitalisation performance assessment: A systematic review

Alsufyani, N Gill, AQ

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Publisher:: ELSEVIER SCI LTD
Publication Type:: Journal Article
Citation:: Technology in Society, 2022, 68
Issue Date:: 2022-02-01

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Field	Value	Language
dc.contributor.author	Alsufyani, N
dc.contributor.author	Gill, AQ
dc.date.accessioned	2023-04-06T05:01:09Z
dc.date.available	2023-04-06T05:01:09Z
dc.date.issued	2022-02-01
dc.identifier.citation	Technology in Society, 2022, 68
dc.identifier.issn	0160-791X
dc.identifier.issn	1879-3274
dc.identifier.uri	http://hdl.handle.net/10453/169333
dc.description.abstract	Organisations are showing a keen interest in digitalisation. However, they are uncertain about how to determine the impact of digitalisation on organisation performance outcomes. This places decision-makers in a challenging position to assess the feasibility and intended performance outcomes of digitalisation. This paper aims to address this important research need and provides the performance indicators, measures, metrics and scales based on a systematic review of 30 selected papers. The results from this review were synthesised using the “adaptive enterprise architecture”, and “results and determinants” frameworks as theoretical lenses. This work will benefit researchers and practitioners interested in studying the impact of digitalisation on organisational performance.
dc.language	English
dc.publisher	ELSEVIER SCI LTD
dc.relation.ispartof	Technology in Society
dc.relation.isbasedon	10.1016/j.techsoc.2022.101894
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.subject	1608 Sociology
dc.subject.classification	Business & Management
dc.title	Digitalisation performance assessment: A systematic review
dc.type	Journal Article
utslib.citation.volume	68
utslib.for	1608 Sociology
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - GBDTC - Global Big Data Technologies
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	open_access	*
utslib.copyright.embargo	2024-02-01T00:00:00+1000Z
dc.date.updated	2023-04-06T05:01:08Z
pubs.publication-status	Published
pubs.volume	68

Abstract:

Organisations are showing a keen interest in digitalisation. However, they are uncertain about how to determine the impact of digitalisation on organisation performance outcomes. This places decision-makers in a challenging position to assess the feasibility and intended performance outcomes of digitalisation. This paper aims to address this important research need and provides the performance indicators, measures, metrics and scales based on a systematic review of 30 selected papers. The results from this review were synthesised using the “adaptive enterprise architecture”, and “results and determinants” frameworks as theoretical lenses. This work will benefit researchers and practitioners interested in studying the impact of digitalisation on organisational performance.

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http://hdl.handle.net/10453/169333