Technology Application in the Asian Tourism Industry: Artificial Intelligence and Blockchain in Smart City Involvement

Tehseen, S; Yafi, E; Qureshi, ZH; Rather, RA

Technology Application in the Asian Tourism Industry: Artificial Intelligence and Blockchain in Smart City Involvement

Tehseen, S Yafi, E

Qureshi, ZH Rather, RA

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Publisher:: Springer Nature
Publication Type:: Chapter
Citation:: Handbook of Technology Application in Tourism in Asia, 2022, pp. 493-505
Issue Date:: 2022

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Field	Value	Language
dc.contributor.author	Tehseen, S
dc.contributor.author	Yafi, E https://orcid.org/0000-0002-3144-0784
dc.contributor.author	Qureshi, ZH
dc.contributor.author	Rather, RA
dc.date.accessioned	2023-07-10T09:15:21Z
dc.date.available	2023-07-10T09:15:21Z
dc.date.issued	2022
dc.identifier.citation	Handbook of Technology Application in Tourism in Asia, 2022, pp. 493-505
dc.identifier.isbn	978-981-16-2209-0
dc.identifier.uri	http://hdl.handle.net/10453/171412
dc.description.abstract	Tourism is playing a vital role by contributing toward city’s economies, business opportunities, and employment particularly in restaurant and retail sectors. In order to meet the expectations of today’s travelers, smart city projects have been placed to enhance the travelers’ experiences. The core concepts of smart city’s infrastructure bring benefits for the tourism industry. Smart cities have been regarded as better places to live with enhanced networking, improved transportation, predictive crime prevention, crowd analytics, and green technology. Many researchers argue that by employing Information and Communication Technologies, smart cities are improving the citizens’ life quality, local economy, traffic management, transport, and environment which can enhance the travelers’ experiences in any country. Because of the relevance of smart cities to several stakeholders and advantages and challenges related to its implementation, the smart cities’ concept has attracted the significant attention of scholars from multiple fields. This chapter is intended to describe the features of smart city and its advantages for tourists. This chapter provides implications for tourism industry of Asian countries through the involvement of smart city. It also discusses how new technologies such as Internet of Things, artificial intelligence (AI), and blockchain enhance the overall urban planning and contribute to building smarter smart cities. Improvement of services in tourism industry such as logistics, ticketing, and lodging requires real-time analysis of data from Internet of Everything. We also present and discuss the co-relationship between smart cities and sustainable tourism and the challenges faced such as crowd management, congestion, quality of services, and environment, infrastructure, and cities resilience to human and natural disasters.
dc.format.extent	59
dc.language	en
dc.publisher	Springer Nature
dc.relation.ispartof	Handbook of Technology Application in Tourism in Asia
dc.relation.isbasedon	10.1007/978-981-16-2210-6_23
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Technology Application in the Asian Tourism Industry: Artificial Intelligence and Blockchain in Smart City Involvement
dc.type	Chapter
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2023-07-10T09:15:20Z
pubs.place-of-publication	Switzerland
pubs.publication-status	Published
dc.location	Switzerland

Abstract:

Tourism is playing a vital role by contributing toward city’s economies, business opportunities, and employment particularly in restaurant and retail sectors. In order to meet the expectations of today’s travelers, smart city projects have been placed to enhance the travelers’ experiences. The core concepts of smart city’s infrastructure bring benefits for the tourism industry. Smart cities have been regarded as better places to live with enhanced networking, improved transportation, predictive crime prevention, crowd analytics, and green technology. Many researchers argue that by employing Information and Communication Technologies, smart cities are improving the citizens’ life quality, local economy, traffic management, transport, and environment which can enhance the travelers’ experiences in any country. Because of the relevance of smart cities to several stakeholders and advantages and challenges related to its implementation, the smart cities’ concept has attracted the significant attention of scholars from multiple fields. This chapter is intended to describe the features of smart city and its advantages for tourists. This chapter provides implications for tourism industry of Asian countries through the involvement of smart city. It also discusses how new technologies such as Internet of Things, artificial intelligence (AI), and blockchain enhance the overall urban planning and contribute to building smarter smart cities. Improvement of services in tourism industry such as logistics, ticketing, and lodging requires real-time analysis of data from Internet of Everything. We also present and discuss the co-relationship between smart cities and sustainable tourism and the challenges faced such as crowd management, congestion, quality of services, and environment, infrastructure, and cities resilience to human and natural disasters.

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http://hdl.handle.net/10453/171412