An Examination of Website Quality Dimensions in Australian e-Retailing: A Confirmatory Factor Analysis Approach

Sinnappan, S; Carlson, J

An Examination of Website Quality Dimensions in Australian e-Retailing: A Confirmatory Factor Analysis Approach

Sinnappan, S Carlson, J

Permalink

Publisher:: Springer
Publication Type:: Conference Proceeding
Citation:: Intelligent Information Technology-7th International Conference on Information Technology, CIT2004, 2004, pp. 410 - 418
Issue Date:: 2004-01

Closed Access

	Filename	Description	Size
	2004002433.pdf		165.13 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Closed Access

This item is closed access and not available.

Full metadata record

Field	Value	Language
dc.contributor.author	Sinnappan, S	en_US
dc.contributor.author	Carlson, J	en_US
dc.contributor.editor	Das, G	en_US
dc.contributor.editor	Gulati, VP	en_US
dc.date	2004-12-20	en_US
dc.date.issued	2004-01	en_US
dc.identifier.citation	Intelligent Information Technology-7th International Conference on Information Technology, CIT2004, 2004, pp. 410 - 418	en_US
dc.identifier.issn	0302-9743	en_US
dc.identifier.uri	http://hdl.handle.net/10453/1740
dc.description.abstract	Numerous studies have endeavored to create and develop Website quality instruments in both the information systems and marketing domains. This study contributes to further theory development and refinement of measuring Website Quality by extending previous studies in the field. It adopts a confirmatory factor analysis approach to empirically assess three Australian based e-retailing Websites across three industry groups. The study presents a parsimonious model for each industry examined, that can be used for benchmarking purposes and for future scholarly research efforts. Managerial implications are highlighted with future research directions discussed.	en_US
dc.publisher	Springer	en_US
dc.relation.ispartof	Intelligent Information Technology-7th International Conference on Information Technology, CIT2004	en_US
dc.relation.ispartof	IEEE International Conference on Computer and Information Technology	en_US
dc.relation.isbasedon	10.1007/978-3-540-30561-3_42	en_US
dc.subject.classification	Artificial Intelligence & Image Processing	en_US
dc.title	An Examination of Website Quality Dimensions in Australian e-Retailing: A Confirmatory Factor Analysis Approach	en_US
dc.type	Conference Proceeding
utslib.location	Germany	en_US
utslib.location.activity	Hyderabad, India	en_US
utslib.for	0805 Distributed Computing	en_US
dc.location.activity	Hyderabad, India	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Software
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	Germany	en_US
pubs.start-date	2004-12-20	en_US

Abstract:

Numerous studies have endeavored to create and develop Website quality instruments in both the information systems and marketing domains. This study contributes to further theory development and refinement of measuring Website Quality by extending previous studies in the field. It adopts a confirmatory factor analysis approach to empirically assess three Australian based e-retailing Websites across three industry groups. The study presents a parsimonious model for each industry examined, that can be used for benchmarking purposes and for future scholarly research efforts. Managerial implications are highlighted with future research directions discussed.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/1740