DESIGNING AND TESTING A PARK-BASED VISITOR SURVEY
- Publisher:
- CRC For Sustainable Tourism
- Publication Type:
- Article
- Issue Date:
- 2009
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This technical report is part of a broader national project ‘Systematic and strategic collection and use of visitor
information in protected area management’, funded by Sustainable Tourism Cooperative Research Centre
(STCRC), and conducted in partnership with protected area agencies across Australia. The aim of this report is to
provide a systematic approach to using a set of core variables to collect data in a way that can be consistently
applied across Australian protected areas. This information is most relevant to park-level management, but is
also of central interest for corporate reporting. An associated aim was to develop and test a questionnaire for
collecting these data.
The questionnaire was developed and tested in collaboration with the WA Department of Environment and
Conservation (WA DEC) and Parks Australia (PA). Surveys were conducted in Yanchep National Park, a
moderately sized peri-urban park managed by WA DEC, in April 2008 and in Booderee National Park, NSW,
which encompasses marine features and a botanic garden, and is managed by Parks Australia (PA), in January
2009. In WA following the survey, a focus group was held with staff to obtain their feedback on the efficacy of
the questionnaire. The following recommendations are based on statistical analyses of the results, feedback from
the focus group, and the observations of the researchers conducting the surveys.
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