The Enforcement of Telecommunications Consumer Protections

Publisher:
Centre for Media Transition, University of Technology Sydney
Publication Type:
Report
Citation:
2024, pp. 1-94
Issue Date:
2024-04-03
Full metadata record
The report provides a preliminary account of enforcement action taken by the Australian Communications and Media Authority (the ACMA) between 1 January 2010 and 30 June 2023 in relation to four sources of consumer protection rules arising out of the Telecommunications Act 1997 (Cth) (Tel Act): industry codes registered under Part 6 of that Act, industry standards determined under ss 123, 124, 125 and 125AA, select service provider rules, and select carrier licence conditions.
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