Relationship Between Knowledge Creation and Open Innovation Applied Through Public Open Innovation Platforms

Alqahtani, A; Hawryszkiewycz, I; Erfani, E

Relationship Between Knowledge Creation and Open Innovation Applied Through Public Open Innovation Platforms

Alqahtani, A Hawryszkiewycz, I

Erfani, E

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Publisher:: Academic Conferences International Ltd
Publication Type:: Journal Article
Citation:: Electronic Journal of Knowledge Management, 2023, 21, (1), pp. 73-86
Issue Date:: 2023-01-01

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Field	Value	Language
dc.contributor.author	Alqahtani, A
dc.contributor.author	Hawryszkiewycz, I https://orcid.org/0000-0003-2256-0132
dc.contributor.author	Erfani, E
dc.date.accessioned	2024-05-27T01:36:10Z
dc.date.available	2024-05-27T01:36:10Z
dc.date.issued	2023-01-01
dc.identifier.citation	Electronic Journal of Knowledge Management, 2023, 21, (1), pp. 73-86
dc.identifier.issn	1479-4411
dc.identifier.issn	1479-4411
dc.identifier.uri	http://hdl.handle.net/10453/179221
dc.description.abstract	Public online open innovation (OI) platforms, widely used across countries, allow communities to participate in OI processes by sharing innovative ideas about specific problems. Knowledge creation and OI are related. To implement an innovative solution, new knowledge must be created. Previous studies have discussed knowledge creation and OI in the context of organisational teams in business, but knowledge creation by communities in the context of public OI platforms has received little attention. The socialisation, externalisation, combination and internalisation (SECI) model is a well-known model that embodies the knowledge-creation process. The OI process involves determining community needs, identifying themes, identifying a community problem, posting that problem on a platform, sharing innovative ideas for solutions, selecting the best solutions and implementing and diffusing the solution to the community. This study applied a multi-case approach to investigate how knowledge was created by communities through an OI process based on the SECI model. Data were collected by conducting in-depth interviews with leaders of two different OI platforms in two countries. Deductive analysis was utilised to clarify the OI process used by each platform and the relationship between the processes and the SECI model. The findings revealed that the OI process applied by public OI platforms follows the SECI structure. This means that innovative solutions created by communities represent tacit knowledge, which is turned into explicit knowledge and then becomes tacit knowledge again. The developed conceptual framework can facilitate the application of OI through the knowledge creation model and enhance understanding of community knowledge creation.
dc.language	en
dc.publisher	Academic Conferences International Ltd
dc.relation.ispartof	Electronic Journal of Knowledge Management
dc.relation.isbasedon	10.34190/ejkm.21.1.3086
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	0801 Artificial Intelligence and Image Processing, 0806 Information Systems
dc.subject.classification	4609 Information systems
dc.subject.classification	4610 Library and information studies
dc.title	Relationship Between Knowledge Creation and Open Innovation Applied Through Public Open Innovation Platforms
dc.type	Journal Article
utslib.citation.volume	21
utslib.for	0801 Artificial Intelligence and Image Processing
utslib.for	0806 Information Systems
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	open_access	*
dc.date.updated	2024-05-27T01:36:09Z
pubs.issue	1
pubs.publication-status	Published
pubs.volume	21
utslib.citation.issue	1

Abstract:

Public online open innovation (OI) platforms, widely used across countries, allow communities to participate in OI processes by sharing innovative ideas about specific problems. Knowledge creation and OI are related. To implement an innovative solution, new knowledge must be created. Previous studies have discussed knowledge creation and OI in the context of organisational teams in business, but knowledge creation by communities in the context of public OI platforms has received little attention. The socialisation, externalisation, combination and internalisation (SECI) model is a well-known model that embodies the knowledge-creation process. The OI process involves determining community needs, identifying themes, identifying a community problem, posting that problem on a platform, sharing innovative ideas for solutions, selecting the best solutions and implementing and diffusing the solution to the community. This study applied a multi-case approach to investigate how knowledge was created by communities through an OI process based on the SECI model. Data were collected by conducting in-depth interviews with leaders of two different OI platforms in two countries. Deductive analysis was utilised to clarify the OI process used by each platform and the relationship between the processes and the SECI model. The findings revealed that the OI process applied by public OI platforms follows the SECI structure. This means that innovative solutions created by communities represent tacit knowledge, which is turned into explicit knowledge and then becomes tacit knowledge again. The developed conceptual framework can facilitate the application of OI through the knowledge creation model and enhance understanding of community knowledge creation.

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http://hdl.handle.net/10453/179221