A mobile-based emergency response system for intelligent m-government services

Publication Type:
Journal Article
Journal of Enterprise Information Management, 2011, 24 (4), pp. 338 - 359
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Purpose: The purpose of this paper is to present an intelligent mobile based emergency response system (MERS) framework, a text information extraction and aggregation algorithm to integrate information from multiple sources in the MERS system, and an ontology-supported case-based reasoning system for the MERS system. Design/methodology/approach: The paper explains the components of information extraction and aggregation process, and a CBR-Ontology approach for the MERS system. Findings: The result of this study will offer a new opportunity to the interaction between government, citizens, responders, and other non-government agencies in emergency situations, and therefore improve the services of the government in an emergency situation. Originality/value: The paper indicates the need for usage of mobile technologies to assist the government to get information and make decisions in responding to disasters anytime and anywhere. © Emerald Group Publishing Limited.
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