Multi perspective framework to improve the knowledge flow

Yoo, CB; Hawryszkiewycz, I; Kang, KS

Multi perspective framework to improve the knowledge flow

Yoo, CB

Hawryszkiewycz, I

Kang, KS

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Publication Type:: Conference Proceeding
Citation:: Proceedings of the European Conference on Knowledge Management, ECKM, 2011, 2 pp. 988 - 996
Issue Date:: 2011-12-01

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Field	Value	Language
dc.contributor.author	Yoo, CB https://orcid.org/0000-0003-1062-0230	en_US
dc.contributor.author	Hawryszkiewycz, I https://orcid.org/0000-0003-2256-0132	en_US
dc.contributor.author	Kang, KS https://orcid.org/0000-0003-4252-9802	en_US
dc.date.issued	2011-12-01	en_US
dc.identifier.citation	Proceedings of the European Conference on Knowledge Management, ECKM, 2011, 2 pp. 988 - 996	en_US
dc.identifier.isbn	9781908272096	en_US
dc.identifier.issn	2048-8963	en_US
dc.identifier.uri	http://hdl.handle.net/10453/19115
dc.description.abstract	This paper addresses issues of knowledge management processes and procedures including social complexity in Australian government organizations. We investigatedthese issues for building a multiple perspective framework in designing a complex business structure. Particularly, we focused on a social complexity, which possesses the role of the functional units and multiple stakeholders. To understand the complex issues and significant changes in the past years, social complexity holds a specific fragmenting strength which can lead to difficulty in effective communication (Conklin, 2005). Hence, social complexity needs tools that are standardized to complex organizations. This notion of social complexity correlates to a project group involved within a social network. The growing complexity of Information Systemsresults in a situation where system design is not easily catered to identify new characteristics of system and managing the dimensions of organizational performance by existing methodologies. The purpose of this study is to build a framework of defining systems for the knowledge flow to ensure local intelligent time of the decision making process is effective and helps to manage information system evolution. This paper suggests that to cater for these characteristics and characterize the communication paths, new open methods that look at other perspectives in the additional process flow are required. These additional perspectives include social structure, business architecture, and knowledge hub to identify the communities of practice and development of a model to support complex organizations. In summary, this paper outlines a design method that uses a multi perspective framework as a tool for modeling and will help to tackle the complex problem.	en_US
dc.relation.ispartof	Proceedings of the European Conference on Knowledge Management, ECKM	en_US
dc.title	Multi perspective framework to improve the knowledge flow	en_US
dc.type	Conference Proceeding
utslib.citation.volume	2	en_US
utslib.for	0806 Information Systems	en_US
dc.location.activity	Passau, Germany	en_US
dc.location.activity	Marseille, France
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Information, Systems and Modelling
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US
pubs.volume	2	en_US

Abstract:

This paper addresses issues of knowledge management processes and procedures including social complexity in Australian government organizations. We investigatedthese issues for building a multiple perspective framework in designing a complex business structure. Particularly, we focused on a social complexity, which possesses the role of the functional units and multiple stakeholders. To understand the complex issues and significant changes in the past years, social complexity holds a specific fragmenting strength which can lead to difficulty in effective communication (Conklin, 2005). Hence, social complexity needs tools that are standardized to complex organizations. This notion of social complexity correlates to a project group involved within a social network. The growing complexity of Information Systemsresults in a situation where system design is not easily catered to identify new characteristics of system and managing the dimensions of organizational performance by existing methodologies. The purpose of this study is to build a framework of defining systems for the knowledge flow to ensure local intelligent time of the decision making process is effective and helps to manage information system evolution. This paper suggests that to cater for these characteristics and characterize the communication paths, new open methods that look at other perspectives in the additional process flow are required. These additional perspectives include social structure, business architecture, and knowledge hub to identify the communities of practice and development of a model to support complex organizations. In summary, this paper outlines a design method that uses a multi perspective framework as a tool for modeling and will help to tackle the complex problem.

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http://hdl.handle.net/10453/19115