Factors for designing a second generation of project management maturity models

Project Management Institute
Publication Type:
Conference Proceeding
PMI Global Congress 2011 - North America Proceedings, 2011, pp. 1 - 16
Issue Date:
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This research explores the dynamics of a reliable project management capability responsible for undefined projects, and proposes new factors that could influence how project management maturity is determined and modeled. It demonstrates that unique processes and practicesâthat are not tightly controlled, repeatable and predictableâcan contribute to the reliable management of e-Learning projects in a university environment. A multimethod research design is used with textual analysis of maturity models and a case study of university environments. Results indicate multiple processes and practices that enable this capability in ways that do not fit the current view of project management maturity. Context-specific values, specialized bodies of knowledge (instructional design), customer involvement, third-party influence, and tacit factors such as trust and creativity are amongst these factors. A clear path emerges of an alternative route to project management maturity.
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