A Bibliometric Analysis of Scientific Production on the Balanced Scorecard

Armijos, JC; Juyumaya, J; Di Rocco, M; Isla, K

A Bibliometric Analysis of Scientific Production on the Balanced Scorecard

Armijos, JC Juyumaya, J Di Rocco, M Isla, K

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Publisher:: Sage
Publication Type:: Journal Article
Citation:: SAGE Open, 2025, 15, (3), pp. 1-26
Issue Date:: 2025-07-01

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Field	Value	Language
dc.contributor.author	Armijos, JC
dc.contributor.author	Juyumaya, J
dc.contributor.author	Di Rocco, M
dc.contributor.author	Isla, K
dc.date.accessioned	2026-04-09T07:58:26Z
dc.date.available	2026-04-09T07:58:26Z
dc.date.issued	2025-07-01
dc.identifier.citation	SAGE Open, 2025, 15, (3), pp. 1-26
dc.identifier.issn	2158-2440
dc.identifier.issn	2158-2440
dc.identifier.uri	http://hdl.handle.net/10453/194626
dc.description.abstract	This study updates the existing knowledge on the Balanced Scorecard (BSC) through a bibliometric analysis, providing a comprehensive review of the scientific literature on the topic. The main objective is to refresh previous bibliometric research by examining the volume, quality, and structure of publications related to BSC. Data were collected from Scopus and Web of Science-two databases known for their accuracy and reliability-covering articles published from 1992, the year BSC was introduced, through January 2025. The final sample includes 2,215 articles from Scopus and 2,427 from Web of Science. The findings reveal a growing academic interest in BSC, reflected in an increasingly broad and diverse body of literature. Kaplan and Norton are identified as the most prolific authors, while the United States leads in terms of the number of publications and citations. Balanced Scorecard is the most frequently used keyword in this field. This study extends previous bibliometric analyses by incorporating more recent data and a wider set of indicators, which helps to identify emerging trends and developments in BSC research. However, the analysis is limited to articles indexed in Scopus and Web of Science, which may exclude relevant contributions from other sources. From a practical perspective, the research offers valuable insights into key contributors and emerging trends, guiding future research and applications of BSC in performance management. On a societal level, it underscores the BSC s potential to enhance organizational performance and decision-making processes, contributing to improved efficiency and effectiveness across various sectors.
dc.language	en
dc.publisher	Sage
dc.relation.ispartof	SAGE Open
dc.relation.isbasedon	10.1177/21582440251375677
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	1302 Curriculum and Pedagogy, 1608 Sociology, 1699 Other Studies in Human Society
dc.subject.classification	44 Human society
dc.subject.classification	47 Language, communication and culture
dc.title	A Bibliometric Analysis of Scientific Production on the Balanced Scorecard
dc.type	Journal Article
utslib.citation.volume	15
utslib.for	1302 Curriculum and Pedagogy
utslib.for	1608 Sociology
utslib.for	1699 Other Studies in Human Society
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	open_access	*
pubs.consider-herdc	true
dc.rights.license	This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0). To view a copy of this license, visit https://creativecommons.org/licenses/by/4.0/
dc.date.updated	2026-04-09T07:58:25Z
pubs.issue	3
pubs.publication-status	Published
pubs.volume	15
utslib.citation.issue	3

Abstract:

This study updates the existing knowledge on the Balanced Scorecard (BSC) through a bibliometric analysis, providing a comprehensive review of the scientific literature on the topic. The main objective is to refresh previous bibliometric research by examining the volume, quality, and structure of publications related to BSC. Data were collected from Scopus and Web of Science-two databases known for their accuracy and reliability-covering articles published from 1992, the year BSC was introduced, through January 2025. The final sample includes 2,215 articles from Scopus and 2,427 from Web of Science. The findings reveal a growing academic interest in BSC, reflected in an increasingly broad and diverse body of literature. Kaplan and Norton are identified as the most prolific authors, while the United States leads in terms of the number of publications and citations. Balanced Scorecard is the most frequently used keyword in this field. This study extends previous bibliometric analyses by incorporating more recent data and a wider set of indicators, which helps to identify emerging trends and developments in BSC research. However, the analysis is limited to articles indexed in Scopus and Web of Science, which may exclude relevant contributions from other sources. From a practical perspective, the research offers valuable insights into key contributors and emerging trends, guiding future research and applications of BSC in performance management. On a societal level, it underscores the BSC s potential to enhance organizational performance and decision-making processes, contributing to improved efficiency and effectiveness across various sectors.

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http://hdl.handle.net/10453/194626