Performance Indicators for Electronic Library Services

Flynn, A

Performance Indicators for Electronic Library Services

Flynn, A

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Publication Type:: Presentation
Issue Date:: 2005

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Field	Value	Language
dc.contributor.author	Flynn, A
dc.date.accessioned	2005-09-06T07:25:31Z
dc.date.accessioned	2012-12-15T02:26:30Z
dc.date.available	2005-09-06T07:25:31Z
dc.date.available	2012-12-15T02:26:30Z
dc.date.issued	2005
dc.identifier.uri	http://hdl.handle.net/10453/19537
dc.description.abstract	As the percentage of acquisition dollars devoted to electronic resources continues to rise so does the need to measure the effectiveness of electronic library services. Libraries are under pressure to leverage the investment in their electronic collections and make informed decisions about the management of those collections. With the availability of new and expanded means of accessing electronic information, measures of usage and client expectations are essential for gauging the library’s performance and guiding its strategies. Frameworks, standards and methodologies for evaluating the effectiveness of electronic resource provision continue to develop. This paper updates a previous review1 of the recent work in this field, and critically re-examines one library’s experiences in devising and using performance measures for its electronic services.	en
dc.format.extent	389486 bytes
dc.format.mimetype	application/pdf
dc.language.iso	en	en
dc.relation.replaces	http://hdl.handle.net/2100/15
dc.title	Performance Indicators for Electronic Library Services	en
dc.type	Presentation	en
utslib.copyright.status	open_access

Abstract:

As the percentage of acquisition dollars devoted to electronic resources continues to rise so does the need to measure the effectiveness of electronic library services. Libraries are under pressure to leverage the investment in their electronic collections and make informed decisions about the management of those collections. With the availability of new and expanded means of accessing electronic information, measures of usage and client expectations are essential for gauging the library’s performance and guiding its strategies. Frameworks, standards and methodologies for evaluating the effectiveness of electronic resource provision continue to develop. This paper updates a previous review1 of the recent work in this field, and critically re-examines one library’s experiences in devising and using performance measures for its electronic services.

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http://hdl.handle.net/10453/19537