Performance Indicators for Electronic Library Services

Flynn, A

Performance Indicators for Electronic Library Services

Flynn, A

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Publication Type:: Presentation
Issue Date:: 2004

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Field	Value	Language
dc.contributor.author	Flynn, A
dc.date.accessioned	2005-09-06T07:26:55Z
dc.date.accessioned	2012-12-15T02:26:30Z
dc.date.available	2005-09-06T07:26:55Z
dc.date.available	2012-12-15T02:26:30Z
dc.date.issued	2004
dc.identifier.uri	http://hdl.handle.net/10453/19538
dc.description.abstract	As the percentage of acquisition dollars devoted to electronic resources continues to rise so does the need to measure the effectiveness of electronic library services. Libraries are under pressure to leverage the investment in their electronic collections and make informed decisions about the management of those collections. With the availability of new and expanded means of accessing electronic information, measures of usage and client expectations are essential for gauging the library’s performance and guiding its strategies. Evaluating the effectiveness of electronic resource provision is still at the development stage. This paper considers some of the recent work in this field, and looks at one library’s experiences in developing performance measures for its electronic services.	en
dc.format.extent	205502 bytes
dc.format.mimetype	application/pdf
dc.language.iso	en	en
dc.relation.replaces	http://hdl.handle.net/2100/16
dc.title	Performance Indicators for Electronic Library Services	en
dc.type	Presentation	en
utslib.copyright.status	open_access

Abstract:

As the percentage of acquisition dollars devoted to electronic resources continues to rise so does the need to measure the effectiveness of electronic library services. Libraries are under pressure to leverage the investment in their electronic collections and make informed decisions about the management of those collections. With the availability of new and expanded means of accessing electronic information, measures of usage and client expectations are essential for gauging the library’s performance and guiding its strategies. Evaluating the effectiveness of electronic resource provision is still at the development stage. This paper considers some of the recent work in this field, and looks at one library’s experiences in developing performance measures for its electronic services.

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http://hdl.handle.net/10453/19538