Towards a better understanding of efficiency in mGovernment services

El-Kiki, TH; Lawrence, EM

Towards a better understanding of efficiency in mGovernment services

El-Kiki, TH Lawrence, EM

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Publisher:: WSEAS
Publication Type:: Conference Proceeding
Citation:: Proceedings of the 4th WSEAS International Conference on Information security, communications and computers, 2005, 2 (3), pp. 1 - 10
Issue Date:: 2005-01

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Field	Value	Language
dc.contributor.author	El-Kiki, TH	en_US
dc.contributor.author	Lawrence, EM	en_US
dc.contributor.editor	Polyrakis, A	en_US
dc.date	2005-12-16	en_US
dc.date.issued	2005-01	en_US
dc.identifier.citation	Proceedings of the 4th WSEAS International Conference on Information security, communications and computers, 2005, 2 (3), pp. 1 - 10	en_US
dc.identifier.uri	http://hdl.handle.net/10453/1959
dc.description.abstract	The benefits, which can also be considered as incentives or drivers, of implementing mGovernment services, include increasing efficiency of government processing (back office) and services (front office). The focus of this study is on efficiency evaluation of mobile services (mServices) rendered by mGovernment, regardless of the type of the end-user, aimed at producing a simplified methodology that will assist in analysing and assessing efficiency. The paper outlines the authors methodology that aims to evaluate the efficiency of the services rendered by mGovernment entities. It has been developed as a follow-on to the generic management framework developed by the researchers to guide government in managing the adoption of wireless and mobile technologies for the implementation of mGovernment services.	en_US
dc.publisher	WSEAS	en_US
dc.relation.ispartof	Proceedings of the 4th WSEAS International Conference on Information security, communications and computers	en_US
dc.relation.ispartof	WSEAS International Conference on Information security,communications and computers	en_US
dc.title	Towards a better understanding of efficiency in mGovernment services	en_US
dc.type	Conference Proceeding
utslib.citation.volume	3	en_US
utslib.citation.volume	2	en_US
utslib.location	Spain	en_US
utslib.location.activity	Tenerife, Spain	en_US
utslib.for	080609 Information Systems Management	en_US
dc.location.activity	Tenerife, Spain	en_US
dc.location.activity	Tokyo, JAPAN
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Electrical and Data Engineering
utslib.copyright.status	closed_access
pubs.consider-herdc	false	en_US
pubs.issue	3	en_US
pubs.place-of-publication	Spain	en_US
pubs.start-date	2005-12-16	en_US
pubs.volume	2	en_US

Abstract:

The benefits, which can also be considered as incentives or drivers, of implementing mGovernment services, include increasing efficiency of government processing (back office) and services (front office). The focus of this study is on efficiency evaluation of mobile services (mServices) rendered by mGovernment, regardless of the type of the end-user, aimed at producing a simplified methodology that will assist in analysing and assessing efficiency. The paper outlines the authors methodology that aims to evaluate the efficiency of the services rendered by mGovernment entities. It has been developed as a follow-on to the generic management framework developed by the researchers to guide government in managing the adoption of wireless and mobile technologies for the implementation of mGovernment services.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/1959