Design methods for collaborative emergent processes
- Publication Type:
- Conference Proceeding
- Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 2006, 4103 LNCS pp. 15 - 24
- Issue Date:
Organizations are often faced with managing a variety of processes. These range from predefined to emergent. There has been very little work on supporting emergent processes many of which are founded on collaboration between process workers. A variety of technologies are available to support collaboration. However, people in most business processes still use the basic technologies such as e-mail or intranet information portals and do not fully realize the advantages provided by emerging technologies. This paper describes a method for extending collaboration beyond simple exchanges and into collaborative work process support. © Springer-Verlag Berlin Heidelberg 2006.
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