The Effect of Technology , Human and Social Networks in Serviceable Cross-Cultural B2C websites

Kang, K; Sohaib, O

The Effect of Technology , Human and Social Networks in Serviceable Cross-Cultural B2C websites

Kang, K

Sohaib, O

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Publisher:: IBIMA Publishing
Publication Type:: Journal Article
Citation:: Journal of Internet and e-Business Studies, 2012, 2012 pp. 1796 - 1805
Issue Date:: 2012-01

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Field	Value	Language
dc.contributor.author	Kang, K https://orcid.org/0000-0003-4252-9802	en_US
dc.contributor.author	Sohaib, O https://orcid.org/0000-0001-9287-5995	en_US
dc.contributor.editor	Espinosa, SDJ	en_US
dc.contributor.editor	Markatou, M	en_US
dc.contributor.editor	Bohari	en_US
dc.contributor.editor	Manaf, A	en_US
dc.contributor.editor	Sjafaghi	en_US
dc.contributor.editor	Mathew	en_US
dc.date.issued	2012-01	en_US
dc.identifier.citation	Journal of Internet and e-Business Studies, 2012, 2012 pp. 1796 - 1805	en_US
dc.identifier.uri	http://hdl.handle.net/10453/22881
dc.description.abstract	Business to-Consumer (B2C) e-commerce becomes more composite with the emerging growth of web services. Online Buyer expectations are often not taken into consideration in global and local B2C websites. Serviceability has made its approach into the e-commerce mainstream and emphases on how the web developers have developed their role to understand buyers actions of purchasing and accessibility to accommodate evolving business process. For a B2C e-commerce website to engage online-buyers across cultures web designer should not ignore the technology and human related elements. This study is proposing a conceptual framework that describes the importance of serviceable B2C e-commerce that connects technology factors such as web content accessibility guidelines, human factors such as, cultural issues, buyers experience, cognitive behavior, religious attitude and social networking elements into B2C e-commerce websites.	en_US
dc.language	English	en_US
dc.publisher	IBIMA Publishing	en_US
dc.relation.ispartof	Journal of Internet and e-Business Studies	en_US
dc.title	The Effect of Technology , Human and Social Networks in Serviceable Cross-Cultural B2C websites	en_US
dc.type	Journal Article
utslib.citation.volume	2012	en_US
utslib.location.activity	Barcelona, Spain	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	1203 Design Practice and Management	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Information, Systems and Modelling
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.volume	2012	en_US

Abstract:

Business to-Consumer (B2C) e-commerce becomes more composite with the emerging growth of web services. Online Buyer expectations are often not taken into consideration in global and local B2C websites. Serviceability has made its approach into the e-commerce mainstream and emphases on how the web developers have developed their role to understand buyers actions of purchasing and accessibility to accommodate evolving business process. For a B2C e-commerce website to engage online-buyers across cultures web designer should not ignore the technology and human related elements. This study is proposing a conceptual framework that describes the importance of serviceable B2C e-commerce that connects technology factors such as web content accessibility guidelines, human factors such as, cultural issues, buyers experience, cognitive behavior, religious attitude and social networking elements into B2C e-commerce websites.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/22881