Process improvement for the small and agile

Lepmets, M; McBride, T

Process improvement for the small and agile

Lepmets, M McBride, T

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Publication Type:: Conference Proceeding
Citation:: Communications in Computer and Information Science, 2012, 301 CCIS pp. 310 - 318
Issue Date:: 2012-07-30

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Field	Value	Language
dc.contributor.author	Lepmets, M	en_US
dc.contributor.author	McBride, T https://orcid.org/0000-0002-9038-7952	en_US
dc.date.issued	2012-07-30	en_US
dc.identifier.citation	Communications in Computer and Information Science, 2012, 301 CCIS pp. 310 - 318	en_US
dc.identifier.isbn	9783642311987	en_US
dc.identifier.issn	1865-0929	en_US
dc.identifier.uri	http://hdl.handle.net/10453/22939
dc.description.abstract	In order for process improvement to better respond to industry expectations there needs to be a value-centric thinking about processes so that all processes in the organization are contributing to the creation of value for the customer and for the organization. To achieve this, organization's strategic goals need to be aligned with process goals on operational level so that all work contributes to the strategic goals of the organization. Similarly, the performance measurement system needs to be revised to direct efforts toward reaching the broad goals of the cross-functional processes rather than small tasks and compliance to set rules. In this paper we describe potential problems process improvement has today and discuss possible concepts that might help revising the process improvement thinking. These changes clearly reflect the needs and characteristics of small and very small organizations. © 2012 Springer-Verlag.	en_US
dc.relation.ispartof	Communications in Computer and Information Science	en_US
dc.relation.isbasedon	10.1007/978-3-642-31199-4_27	en_US
dc.title	Process improvement for the small and agile	en_US
dc.type	Conference Proceeding
utslib.citation.volume	301 CCIS	en_US
utslib.for	0806 Information Systems	en_US
dc.location.activity	Vienna, Austria	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Software
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US
pubs.volume	301 CCIS	en_US

Abstract:

In order for process improvement to better respond to industry expectations there needs to be a value-centric thinking about processes so that all processes in the organization are contributing to the creation of value for the customer and for the organization. To achieve this, organization's strategic goals need to be aligned with process goals on operational level so that all work contributes to the strategic goals of the organization. Similarly, the performance measurement system needs to be revised to direct efforts toward reaching the broad goals of the cross-functional processes rather than small tasks and compliance to set rules. In this paper we describe potential problems process improvement has today and discuss possible concepts that might help revising the process improvement thinking. These changes clearly reflect the needs and characteristics of small and very small organizations. © 2012 Springer-Verlag.

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http://hdl.handle.net/10453/22939