Using Delphi as a democratic research method facilitating involvement to investigate leadership capability development in Australia

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Conference Proceeding
EURAM 2013: 13th Annual Conference of the European Academy of Management, 2013, pp. 1 - 31
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This paper will demonstrate how a Delphi Survey was used democratically in a study to investigate leadership development in faith-based not-for-profit organisations providing aged and community care in Australia. We use the term `democratically' in this context to indicate the degree of independence and equality afforded by the Delphi to participants. The key characteristics of good leadership were derived from a Delphi survey of managers from two organisations involved in the research who will be affected by leadership development activities to be pursued by these two organisations. The research being described is an Australian Research Council funded research project of national importance contributing to the wellbeing of older Australians receiving services from the aged and community care sector. The investigators involved in this research used action research as a meta-methodology to conceive the Delphi process using an open systems approach. The Delphi process was facilitated by an experienced researcher who has been an advocate of open systems and democratic approaches to management for the last forty years in Australia. The paper will cover some general aspects of the Delphi method but will focus on the Delphi method used in the research project. It is hoped that this paper will be of benefit to participants in the research and research methods SIG at EURAM 2013 as it explains both the Delphi method together with a real application.
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