Towards the development of a cloud-based communication technologies assessment tool: An analysis of practitioners' perspectives

Gill, AQ; Bunker, D

Towards the development of a cloud-based communication technologies assessment tool: An analysis of practitioners' perspectives

Gill, AQ

Bunker, D

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Publication Type:: Journal Article
Citation:: VINE, 2013, 43 (1), pp. 57 - 77
Issue Date:: 2013-02-01

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Field	Value	Language
dc.contributor.author	Gill, AQ https://orcid.org/0000-0001-6239-6280	en_US
dc.contributor.author	Bunker, D	en_US
dc.date.issued	2013-02-01	en_US
dc.identifier.citation	VINE, 2013, 43 (1), pp. 57 - 77	en_US
dc.identifier.issn	0305-5728	en_US
dc.identifier.uri	http://hdl.handle.net/10453/27879
dc.description.abstract	Purpose: In distributed adaptive development environments (DADE), a primary concern is that of human communication and knowledge sharing among developers. Developers' task performance will be enhanced when their task needs are aligned with the communication media or technology capabilities of the development environment. What are actual communication needs of developers; and how do we enable developers to self-assess and select appropriate communication technology for their tasks in the DADE. The purpose of this paper is to investigate and present research based on the developers' needs for communication technologies in the context of DADE. Design/methodology/approach: The authors applied an exploratory qualitative research method to investigate, analyze and integrate survey information sourced from 40 developers, to identify their communication technology needs and, based on this information, the authors then set up a practical tool - communication technologies assessment tool (CTAT) to assist developers in the self-assessment and selection of appropriate communication technologies for their DADE; and also to share this assessment knowledge with other developers or teams located in various DADEs. Findings: The results of this research suggest that an effective CTAT should be an integral part of the DADE; and a DADE should have a "single source of information" in order to avoid possible communication inconsistencies and ambiguities. Originality/value: The study results and the resultant CTAT may help developers to make informed choices about the assessment and selection of appropriate communication tools but it may also help communication tools and technology service providers to develop and improve their communication tools based on the identified developers' communication needs. © Emerald Group Publishing Limited.	en_US
dc.relation.ispartof	VINE	en_US
dc.relation.isbasedon	10.1108/03055721311302142	en_US
dc.subject.classification	Business & Management	en_US
dc.title	Towards the development of a cloud-based communication technologies assessment tool: An analysis of practitioners' perspectives	en_US
dc.type	Journal Article
utslib.citation.volume	1	en_US
utslib.citation.volume	43	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	0807 Library and Information Studies	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
pubs.organisational-group	/University of Technology Sydney/Strength - GBDTC - Global Big Data Technologies
utslib.copyright.status	closed_access
pubs.issue	1	en_US
pubs.publication-status	Published	en_US
pubs.volume	43	en_US

Abstract:

Purpose: In distributed adaptive development environments (DADE), a primary concern is that of human communication and knowledge sharing among developers. Developers' task performance will be enhanced when their task needs are aligned with the communication media or technology capabilities of the development environment. What are actual communication needs of developers; and how do we enable developers to self-assess and select appropriate communication technology for their tasks in the DADE. The purpose of this paper is to investigate and present research based on the developers' needs for communication technologies in the context of DADE. Design/methodology/approach: The authors applied an exploratory qualitative research method to investigate, analyze and integrate survey information sourced from 40 developers, to identify their communication technology needs and, based on this information, the authors then set up a practical tool - communication technologies assessment tool (CTAT) to assist developers in the self-assessment and selection of appropriate communication technologies for their DADE; and also to share this assessment knowledge with other developers or teams located in various DADEs. Findings: The results of this research suggest that an effective CTAT should be an integral part of the DADE; and a DADE should have a "single source of information" in order to avoid possible communication inconsistencies and ambiguities. Originality/value: The study results and the resultant CTAT may help developers to make informed choices about the assessment and selection of appropriate communication tools but it may also help communication tools and technology service providers to develop and improve their communication tools based on the identified developers' communication needs. © Emerald Group Publishing Limited.

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http://hdl.handle.net/10453/27879