Information modeling of trouble: A service provider view

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Conference Proceeding
Contel 2005: Proceedings Of the 8th International Conference On Telecommunications, Vols 1 And 2, 2005, pp. 471 - 478
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This paper focuses on providing an information model view of the Trouble component of the assurance domain. This is derived using an understanding of the TMF eTOM processes and the associated SID Information Model through its application to the Trouble p
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