Characterization of the use of social media in natural disasters: A systematic review

Publication Type:
Conference Proceeding
Proceedings - 4th IEEE International Conference on Big Data and Cloud Computing, BDCloud 2014 with the 7th IEEE International Conference on Social Computing and Networking, SocialCom 2014 and the 4th International Conference on Sustainable Computing and Communications, SustainCom 2014, 2015, pp. 449 - 454
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© 2014 IEEE. Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency (disaster) management agencies during all phases of disaster management life cycle: prevention (mitigation), preparedness, response, and recovery. This study has conducted a systematic review of social media use in disaster management literature to identify how social media sites have been used during these four critical phases of disaster management life cycle in order to recommend strategies for government officials. A systematic method has been used to search four major academic databases for this review. The search resulted in 40 articles and categorized the findings in six main themes: situational awareness, data collection methods, distributed sensor systems, news and rumors, sentiment analysis, and digital volunteerism.
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