An Evaluation Framework for Improving Knowledge-Intensive Business Processes

Slembek, I

An Evaluation Framework for Improving Knowledge-Intensive Business Processes

Slembek, I

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Publisher:: IEEE Computer Society
Publication Type:: Conference
Citation:: Slembek Ingrid 2003, 'An Evaluation Framework for Improving Knowledge-Intensive Business Processes', IEEE Computer Society, Los Alamitos, USA, pp. 813-817.
Issue Date:: 2003

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Field	Value	Language
dc.contributor.author	Slembek, I	en_US
dc.contributor.editor	Min Tjoa, A; Wagner, RW	en_US
dc.date	20030901	en_US
dc.date.accessioned	2009-11-09T05:38:47Z
dc.date.available	2009-11-09T05:38:47Z
dc.date.issued	2003	en_US
dc.identifier	2003001584	en_US
dc.identifier.citation	Slembek Ingrid 2003, 'An Evaluation Framework for Improving Knowledge-Intensive Business Processes', IEEE Computer Society, Los Alamitos, USA, pp. 813-817.	en_US
dc.identifier.issn	0-7695-1993-8	en_US
dc.identifier.other	E1	en_US
dc.identifier.uri	http://hdl.handle.net/10453/3130
dc.description.abstract	In the move from the industrial to the knowledge economy, organisations have shifted the focus from the improvement of their production processes to the improvement of their collaborative processes in a bid to optimise the effectiveness of their human capital. Our goal is to provide stakeholders of knowledge-intensive business processes with information about the performance of their process that allows them to make practical improvements to the process to gain a competitive edge. In this paper, we present the framework that we have developed to evaluate the tender response process for its organisational knowledge creation capability. We report here on the progress of our research and our interim findings.	en_US
dc.publisher	IEEE Computer Society	en_US
dc.relation.ispartof	Verified OK	en_US
dc.relation.ispartof	14th International Workshop on Database and Expert Systems Applications	en_US
dc.relation.isbasedon	http://dx.doi.org/10.1109/DEXA.2003.1232121	en_US
dc.rights	© 2003 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.	en_US
dc.subject.classification	Artificial Intelligence and Image Processing	en_US
dc.title	An Evaluation Framework for Improving Knowledge-Intensive Business Processes	en_US
dc.type	Conference
utslib.location	Los Alamitos, USA	en_US
utslib.citation.startpage	813	en_US
utslib.citation.endpage	817	en_US
utslib.identifier.org	FEIT.School of Computing and Communications	en_US
utslib.location.activity	Prague, Czech Republic	en_US
utslib.for	080100	en_US
utslib.percentage	100	en_US
dc.location.activity	Prague, Czech Republic	en_US
utslib.copyright.status	closed_access
pubs.declined	1970-01-01T00:00:00.0+1000

Abstract:

In the move from the industrial to the knowledge economy, organisations have shifted the focus from the improvement of their production processes to the improvement of their collaborative processes in a bid to optimise the effectiveness of their human capital. Our goal is to provide stakeholders of knowledge-intensive business processes with information about the performance of their process that allows them to make practical improvements to the process to gain a competitive edge. In this paper, we present the framework that we have developed to evaluate the tender response process for its organisational knowledge creation capability. We report here on the progress of our research and our interim findings.

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http://hdl.handle.net/10453/3130