A method to explore wicked problems in complex environments: A research proposal

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Conference Proceeding
Innovation Vision 2020: Sustainable growth, Entrepreneurship, and Economic Development - Proceedings of the 19th International Business Information Management Association Conference, 2012, 4 pp. 1958 - 1962
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This research, proposes a method to investigate wicked problems occurring in open, heterogeneous and evolving complex socio-technical ecosystems. Investigating the behaviour of these environments and predicting the consequences of proposed solutions remain challenging. The proposed method addresses complexity causes based on interdependencies of multiple types of elements in the system. The issues can be investigated through behavioural and functional change analysis by any individuals, activities, interactions and interventions involved in the system. The context of problem space is described as a network of actors involved in the system. This research extends actors to roles, activities, artefacts, groups or organizations. The new aspect of this approach is its flexibility to investigate multiplicity and diversity of perspectives in complex environments and its ideal potential to involve human elements. This method has the ability to integrate qualitative social elements with quantitative technical issues in complex socio technical environments. Agent based simulation, facilitate this approach.
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