Gateways to Justice: design and operational guidelines for remote participation in court proceedings

University of Western Sydney
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2013, pp. 1 - 127
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These practical working design and operational guidelines emerged from the evidence-base generated by the ARC Linkage project, Gateways to Justice: improving video-mediated communication for justice participants, and fulfills an explicit aim of the project. Aimed at court administrators, architects and the judiciary they map best-practice procedures for accessing court proceedings remotely, and set design guidance for the construction of remote spaces for court participation in courthouses and other remote sites. This work forms part of a burgeoning international research interest in both court design and the impact of distributed spaces on architecture. This output is innovative as it sets a new benchmark for the legible dissemination of qualitative research findings that are accessible to practitioners. The guidelines will empower court administrators and the judiciary to apply the research findings to tangibly improve the experience of justice for remote court participants, and increase access to justice. Remote participation in court proceedings is expanding at a rapid rate, not only in Australia but worldwide. To date, implementation of the technology has been relatively ad hoc, with little awareness that the use of the technology fundamentally alters the experience of attending court. This document is important as, for the first time, it creates comprehensive and holistic guidance for courts to improve the design and procedures of remote participation in court proceedings. The recommendations made in these guidelines are currently informing national court policy, and are sought internationally.
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