Model for management of enterprise IT: Considerations of the impact of cloud computing

Publication Type:
Conference Proceeding
CONFENIS 2013 - 7th International Conference on Research and Practical Issues of Enterprise Information Systems, 2013, pp. 162 - 172
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© Ota Novotny, Praha, Czech Republic. The quality of enterprise IT (Information Technology) management has a direct impact on the effectiveness of the IT and indirectly influences the performance of the entire enterprise. This provides motivation for the development of methodologies for the management of enterprise IT. A number of methodologies (e.g. ITIL, COBIT, ISO 20000, etc.) have been developed over the last two decades but their use, in particular in small and medium sized enterprises, is still very limited. According to recent surveys this low rate of adoption can be attributed to the complexity of such methodologies and the demands they place on human and financial resources. Furthermore these methodologies lack the ability to reflect specific conditions that prevail in individual organizations. The MBI (Management of Business Informatics) model developed at the Department of IT at the University of Economics, Prague attempts to overcome these limitations and assist IT executives with customizing the model to take into account various factors that influence enterprise IT management. In this paper we discuss the impact of an important recent trend towards cloud computing on enterprise IT management and we describe how the tasks defined in the MBI model can be modified to incorporate considerations of cloud computing.
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