A FRAMEWORK FOR MANAGEMENT OF AIRCRAFT ENGINEERING KNOWLEDGE
- Department of Industrial Engineering, Institut Teknologi Sepuluh Nopember (ITS)
- Publication Type:
- Conference Proceeding
- 6th international conference on operations and supply chain management, 2014, pp. 1086 - 1095 (10)
- Issue Date:
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This paper presents the summary of results of a study that was undertaken to create an operations-based knowledge management (OBKM) framework in aircraft engineering field. It provides an insight into the framework development and validation processes, and concludes with the provision of some guidelines for an effective implementation of the framework. The study consisting of several evolution stages involved analysis of knowledge management (KM) literature in aircraft engineering field which led to the creation of a theoretical framework. Focus group workshops carried out with experts from Saudi Arabian aviation industry helped identify critical success factors (CSF) of an effective KM system and validate the theoretical framework. The coding and analysis of focus groups findings also resulted in the creation of a practice-based OBKM framework. The study also employed an aviation industry wide survey to validate the practice-based framework and provide some guidelines for an effective implementation.
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