The Influence of Culture on iTrust Aspects in B2C E-Business

Publisher:
IBIMA publishing
Publication Type:
Conference Proceeding
Citation:
24th IBIMA Conference, 2014, pp. 1 - 11 (11)
Issue Date:
2014-11-06
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This research suggests an online interpersonal trust (iTrust) to better understand the buyer cognitive and affective reactions towards online purchasing. To complete this main goal, this study provides proposition on the effect of culture (Individualistic and collectivistic) on online interpersonal trust (cognitive and affect-based trust) related to web design and buyer behavior aspects towards purchase intention in B2C e-business website. It is important to compare online shopping perceptions between two different groups because the Individualistic buyers‟ satisfaction may be completely ineffective in producing a desired response in the Collectivistic.
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