Establishing shared understanding of product use through collaboratively generating an explicit frame of reference

van der Bijl-Brouwer, M; van der Voort, M

Establishing shared understanding of product use through collaboratively generating an explicit frame of reference

van der Bijl-Brouwer, M

van der Voort, M

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Publication Type:: Journal Article
Citation:: CoDesign, 2014, 10 pp. 171 - 190
Issue Date:: 2014-01-01

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Field	Value	Language
dc.contributor.author	van der Bijl-Brouwer, M https://orcid.org/0000-0002-5617-5155	en_US
dc.contributor.author	van der Voort, M	en_US
dc.date.issued	2014-01-01	en_US
dc.identifier.citation	CoDesign, 2014, 10 pp. 171 - 190	en_US
dc.identifier.issn	1571-0882	en_US
dc.identifier.uri	http://hdl.handle.net/10453/33537
dc.description.abstract	© 2014 Taylor & Francis. Recent studies have shown that there is a need to improve usability-related decision-making in product development teams to prevent usability problems in the final product. Those decisions are heavily influenced by the knowledge those teams have of future use situations and expected usability issues. Our previous research showed that design team members often implicitly hold this type of knowledge, but do not share it within the team. This lack of a shared understanding of product use negatively influences the decision-making process. In this paper we present the iterative development of a set of guidelines to support design teams in sharing knowledge of product use through the generation of flexible, explicit and evolving frames of reference. A series of studies in which the guidelines were evaluated suggest that particularly the activity of collaboratively creating the explicit frame of reference contributes to a shared understanding of product use.	en_US
dc.relation.ispartof	CoDesign	en_US
dc.relation.isbasedon	10.1080/15710882.2014.963125	en_US
dc.title	Establishing shared understanding of product use through collaboratively generating an explicit frame of reference	en_US
dc.type	Journal Article
utslib.citation.volume	10	en_US
utslib.for	1203 Design Practice and Management	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	1201 Architecture	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Transdisciplinary Innovation
utslib.copyright.status	closed_access
pubs.publication-status	Published	en_US
pubs.volume	10	en_US

Abstract:

© 2014 Taylor & Francis. Recent studies have shown that there is a need to improve usability-related decision-making in product development teams to prevent usability problems in the final product. Those decisions are heavily influenced by the knowledge those teams have of future use situations and expected usability issues. Our previous research showed that design team members often implicitly hold this type of knowledge, but do not share it within the team. This lack of a shared understanding of product use negatively influences the decision-making process. In this paper we present the iterative development of a set of guidelines to support design teams in sharing knowledge of product use through the generation of flexible, explicit and evolving frames of reference. A series of studies in which the guidelines were evaluated suggest that particularly the activity of collaboratively creating the explicit frame of reference contributes to a shared understanding of product use.

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http://hdl.handle.net/10453/33537