Characterization of patients’ requests and pharmacists’ professional practice in oropharyngeal condition in Spain

Hernández, A; Garcia-Delgado, P; Garcia-Cardenas, V; Ocaña, A; Labrador, E; Orera, ML; Martinez-Martinez, F

Characterization of patients’ requests and pharmacists’ professional practice in oropharyngeal condition in Spain

Hernández, A Garcia-Delgado, P Garcia-Cardenas, V

Ocaña, A Labrador, E Orera, ML Martinez-Martinez, F

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Publication Type:: Journal Article
Citation:: International Journal of Clinical Pharmacy, 2015, 37 (2), pp. 300 - 309
Issue Date:: 2015-04-01

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Field	Value	Language
dc.contributor.author	Hernández, A	en_US
dc.contributor.author	Garcia-Delgado, P	en_US
dc.contributor.author	Garcia-Cardenas, V https://orcid.org/0000-0003-3770-4557	en_US
dc.contributor.author	Ocaña, A	en_US
dc.contributor.author	Labrador, E	en_US
dc.contributor.author	Orera, ML	en_US
dc.contributor.author	Martinez-Martinez, F	en_US
dc.date.available	2014-12-08	en_US
dc.date.issued	2015-04-01	en_US
dc.identifier.citation	International Journal of Clinical Pharmacy, 2015, 37 (2), pp. 300 - 309	en_US
dc.identifier.issn	2210-7703	en_US
dc.identifier.uri	http://hdl.handle.net/10453/34220
dc.description.abstract	© 2015, Koninklijke Nederlandse Maatschappij ter bevordering der Pharmacie. Background A sore throat is the reason behind 4 million visits to health care services per year in Spain. The management of these ailments is usually associated with an inappropriate use of medicines. Community pharmacists are often the first point of contact for patients under the healthcare system and play a major role in the management of minor ailments. Objective To characterize the pharmacists’ professional practice in oropharyngeal condition in terms of patients’ requests and pharmacists’ interventions performed. Setting Community pharmacies throughout Spanish territory. Method Cross-sectional multicenter observational study, undertaken between November 2012 and March 2013. Patients were recruited consecutively in the participant pharmacies. Eligible patients were those making a consultation related to an oropharyngeal condition or requesting treatment for an oropharyngeal condition. A univariate descriptive analysis showing the frequency of occurrence of the different variables was performed. This was completed with a multivariate statistical analysis through a multiple correspondence method, in order to analyze the potential association between the pharmacist profile and the intervention provided. Main outcome measure Professional Pharmacy Service requested (dispensing/counselling/medication review with follow-up), reason for consultation, source of the recommendation, Pharmacist’s intervention and reason for referral. Results 710 pharmacies and 3,547 patients participated in the study. The most frequently requested service was dispensing (44.7 %), followed by counselling (31.8 %). Regarding dispensing, the majority of patients requested a throat preparation, mostly antiseptics. Symptoms associated with the pharmacy consultation were mainly throat symptoms (70.8 %), voice symptoms (24.9 %), and mouth/tongue/lip symptoms (10.1 %). The most common pharmacist intervention was “selection of pharmacological treatment”, followed by “dispensing the requested medicine”; 6.51 % of the patients were referred to a general practitioner, mainly due to fever and other symptoms associated with infection. No relationship between the pharmacist profile and the intervention performed was found. Conclusion The most frequently requested professional service was the dispensing service, mainly for treating throat symptoms. Community pharmacists play a major role in managing patients with an oropharyngeal condition. They can keep them out of general practice or act as referral agents when a more severe disease is identified.	en_US
dc.relation.ispartof	International Journal of Clinical Pharmacy	en_US
dc.relation.isbasedon	10.1007/s11096-014-0053-4	en_US
dc.subject.classification	Pharmacology & Pharmacy	en_US
dc.subject.mesh	Oropharynx	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Pharyngeal Diseases	en_US
dc.subject.mesh	Cross-Sectional Studies	en_US
dc.subject.mesh	Attitude of Health Personnel	en_US
dc.subject.mesh	Professional Role	en_US
dc.subject.mesh	Professional-Patient Relations	en_US
dc.subject.mesh	Adult	en_US
dc.subject.mesh	Middle Aged	en_US
dc.subject.mesh	Pharmacists	en_US
dc.subject.mesh	Community Pharmacy Services	en_US
dc.subject.mesh	Professional Practice	en_US
dc.subject.mesh	Spain	en_US
dc.title	Characterization of patients’ requests and pharmacists’ professional practice in oropharyngeal condition in Spain	en_US
dc.type	Journal Article
utslib.citation.volume	2	en_US
utslib.citation.volume	37	en_US
utslib.for	1115 Pharmacology and Pharmaceutical Sciences	en_US
utslib.for	1199 Other Medical and Health Sciences	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Graduate School of Health
utslib.copyright.status	closed_access
pubs.issue	2	en_US
pubs.publication-status	Published	en_US
pubs.volume	37	en_US

Abstract:

© 2015, Koninklijke Nederlandse Maatschappij ter bevordering der Pharmacie. Background A sore throat is the reason behind 4 million visits to health care services per year in Spain. The management of these ailments is usually associated with an inappropriate use of medicines. Community pharmacists are often the first point of contact for patients under the healthcare system and play a major role in the management of minor ailments. Objective To characterize the pharmacists’ professional practice in oropharyngeal condition in terms of patients’ requests and pharmacists’ interventions performed. Setting Community pharmacies throughout Spanish territory. Method Cross-sectional multicenter observational study, undertaken between November 2012 and March 2013. Patients were recruited consecutively in the participant pharmacies. Eligible patients were those making a consultation related to an oropharyngeal condition or requesting treatment for an oropharyngeal condition. A univariate descriptive analysis showing the frequency of occurrence of the different variables was performed. This was completed with a multivariate statistical analysis through a multiple correspondence method, in order to analyze the potential association between the pharmacist profile and the intervention provided. Main outcome measure Professional Pharmacy Service requested (dispensing/counselling/medication review with follow-up), reason for consultation, source of the recommendation, Pharmacist’s intervention and reason for referral. Results 710 pharmacies and 3,547 patients participated in the study. The most frequently requested service was dispensing (44.7 %), followed by counselling (31.8 %). Regarding dispensing, the majority of patients requested a throat preparation, mostly antiseptics. Symptoms associated with the pharmacy consultation were mainly throat symptoms (70.8 %), voice symptoms (24.9 %), and mouth/tongue/lip symptoms (10.1 %). The most common pharmacist intervention was “selection of pharmacological treatment”, followed by “dispensing the requested medicine”; 6.51 % of the patients were referred to a general practitioner, mainly due to fever and other symptoms associated with infection. No relationship between the pharmacist profile and the intervention performed was found. Conclusion The most frequently requested professional service was the dispensing service, mainly for treating throat symptoms. Community pharmacists play a major role in managing patients with an oropharyngeal condition. They can keep them out of general practice or act as referral agents when a more severe disease is identified.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/34220