Community Transport in Central Sydney Local Perspectives

Institute for Sustainable Futures
Publication Type:
2004, pp. 1 - 64
Issue Date:
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1.What does community transport mean for people in central Sydney? 2.What are the benefits of community transport? 3.What models of community transport are used elsewhere? During the project we conducted a literature review, interviewed community transport clients and local stakeholders and administered a questionnaire for people involved in operating community transport services internationally. The research identified themes to explain what is meant by community transport for clients and service providers. It also documents benefits and examples of community transport models from overseas and locally. The findings highlight not only the benefits of community transport, but also express the difficulties and concerns relating to service provision and key issues for the sector in the future. Community transport tends to be conceptualised in comparison with conventional public transport, principally that it is necessary to fill the gaps left by other services. Community transport is a door-to-door service, which also provides client assistance, for example, to carry shopping, or help clients get on and off the bus. The services Sydney, Australia reflect available funding and existing Home and Community Care (HACC) funding conditions. The practical benefits include tailored transport focussed on meeting the needs of transport disadvantaged older people, those with limited mobility, and individuals with severe or mild disabilities. The ability to respond to local needs and the relationship with drivers were also practical benefits identified. Community transport also contributes to clientsâ independence and reduces reliance on institutional care. Socially, clients identified that the service helped them maintain friendships, and generate new ones.
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