The Contribution of Project Management and Change Management to Project Success

The Academy of Business & Retail Management
Publication Type:
Conference Proceeding
The Business & Management Review, 2015, 2 (6), pp. 22 - 30
Issue Date:
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Pollack & Algeo, 2015.pdf Published version417.18 kB
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Project Management and Change Management are two management disciplines that contribute to the delivery of organizational changes. However, there is a lack of clarity about how these disciplines should work together, and evidence that there is some rivalry about which discipline should be managing organizational change projects. This research has analysed the responses of project managers and change managers to an online survey regarding each discipline’s influence over factors that have been identified as critical to project success. The results have been used to determine factors that were more typically influenced by each discipline. Significant differences of opinion about how these disciplines perceived the other’s contribution were also identified from the results, suggesting possible sources of conflict between the disciplines. These results were used to create a framework to determine project manager and change manager responsibility for aspects of the delivery of a project, based on where significant project risks are anticipated.
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